Compliance & Payments Team Leader

Your responsibilities

• Supervise and support the Compliance & Payments Officers by providing leadership, training, and ensuring high-quality, customer-focused service to both internal and external clients.
• Execute international payment runs, including timesheet and invoice reconciliation, batch and manual payments, and investigate any rejected transactions.
• Approve contractual documentation for placements, extensions, amendments, and contract terminations.
• Handle complex contractor and client queries, investigate discrepancies, and support reconciliation of documents and information across departments.
• Ensure compliance with client terms by reviewing and approving key documents and managing audit-related updates and requests.
• Collaborate with the Legal team to ensure contractual compliance and mitigate legal risk.
• Monitor compliance requirements for overseas jurisdictions, identifying potential tax issues and escalating to Legal when appropriate.
• Maintain strong working relationships with contractors, clients, and third parties, ensuring all compliance documentation is accurate and up to date.
• Keep internal compliance documents and guidance up to date with current legislation, company policies, and terms of business.
• Provide both regular and ad-hoc reporting (e.g. team accuracy metrics) to key stakeholders and the CFO.
• Offer flexible support to the UK Compliance & Payments Team during peak periods, holidays, or special projects.
• Maintain a high level of confidentiality and data protection in all aspects of work.

Our requirements

• Solid experience in managing or supporting teams within a Compliance, Payments, or Operations function. Previous experience in the recruitment industry is a strong advantage.
• Excellent command of the English language, both written and verbal, with confidence in working with legal and contractual terminology - mandatory.
• Exposure to international payments, timesheet processing, and invoice reconciliation.
• Hands-on experience in handling commercial contracts and work orders - particularly in a recruitment or contractor-based environment.
• Proven ability to identify and minimize business risk, ensure legal compliance, and maintain high standards of accuracy and timeliness.
• A strong understanding of the interdependencies between Compliance & Payments and other departments such as Sales, Legal, Credit Control, and Finance.
• Exceptional organizational skills and the ability to prioritise tasks effectively while maintaining a structured and methodical approach.
• A high level of assertiveness, professionalism, and the ability to collaborate across teams and departments with respect and tact.
• Strong customer service orientation and ability to handle client and contractor queries efficiently and professionally.

What we offer

• Employment contract
• Hybrid work model after trial contract (max of 2 days from home, office located at Plac Unii Lubelskiej)
• Opportunity to gain new competencies and create your own team
• Annual salary reviews
• Team-building trips (twice a year) and motivational programs (e.g., quarterly outings as part of the Lunch Club or annual trips as a reward for the best results - SQ1 City Break)
• A comprehensive benefits package: private healthcare - Medicover, choice of - sports supplement or sports package (Multisport), life and travel insurance, training budget, online English lessons, employee assistance program, day off on your birthday, day off for volunteering, work anniversary celebrations, lunch card
• And... a great team atmosphere - you can follow our activities on our LinkedIn profile

Join Us as We Grow – Be the Driving Force Behind Compliance & Payments Team in Poland

This role offers a unique opportunity to become the very first person responsible for building, shaping, and streamlining this function locally.

We are looking for someone ambitious, proactive, and excited by new challenges – someone who doesn’t shy away from responsibility, but embraces it as an opportunity for growth. If youre looking to take your career to the next level, help shape critical business processes, and be part of a company that values innovation and ownership, this could be the perfect next step for you.

This is more than just a job – its a chance to make a real impact, lay the foundations for a high-performing team, and grow with us.