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Complaints Data Analyst
  • Mierzyn
Complaints Data Analyst
, Mierzyn, West Pomeranian Voivodeship, Polska
Demant Operations Poland sp. z o.o.
16. 12. 2025
Informacje o stanowisku

technologies-expected :


  • Tableau
  • Microsoft Power BI

responsibilities :


  • Analyze and present quality data to support decision-making.
  • Proactively identify and escalate emerging issues, trends, and data quality concerns.
  • Deliver regular reporting to the Quality Management team.
  • Maintain and develop dashboards aligned with KPIs and metrics.
  • Support stakeholders with ad hoc reports and data interpretation.
  • Contribute to cross-functional and cross-regional projects and improvement initiatives.
  • Handle service code update requests.
  • Analyze data to ensure correct use of symptom codes and maintain an updated code set.
  • Participate in SOP updates and support audits.

requirements-expected :


  • a bachelors degree in Data Science, Statistics, Quality Management, or a related field;
  • 2–4 years of experience in data analysis or quality management, including:
  • proficiency with Power BI, Tableau, or similar tools
  • ability to work with large datasets and deliver actionable insights
  • experience using AI-driven analytical tools when appropriate;
  • general technical understanding in electronics, acoustics, and software;
  • knowledge of audit processes and compliance requirements;
  • familiarity with regulatory requirements related to hearing aids;
  • fluency in English.

offered :


  • a full-time position (permanent contract) in a hybrid model;
  • Scandinavian culture – informal atmosphere, equality, independence, open dialogue, work–life balance, and attractive benefits (private medical care, insurance, sports card, discount card, etc.);
  • the opportunity to work with leading manufacturers of hearing devices;
  • exposure to the latest hearing technologies;
  • access to top analytical tools;
  • opportunities for business travel to our headquarters in Denmark or to subsidiaries;
  • trainings that support your personal development and product knowledge;
  • fantastic colleagues – we are an international team based in Poland and Denmark.

benefits :


  • dofinansowanie zajęć sportowych
  • prywatna opieka medyczna
  • dofinansowanie nauki języków
  • elastyczny czas pracy
  • owoce
  • siłownia w biurze
  • brak dress code’u
  • kawa / herbata
  • parking dla pracowników
  • dodatkowe świadczenia socjalne
  • program rekomendacji pracowników

- Oferty pracy w okolicznych lokalizacjach


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