Commercial Manager

Kraków

Nazwa pozycji Commercial Manager

Lokalizacja Kraków, Kraków, Lesser Poland Voivodeship, Polska

Firma AMS

Dodano 22. 1. 2026

Informacje o stanowisku

Senior Talent Sourcer/ AMS/ In-house Sourcer/ EMEA region

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

https://www.weareams.com/

The Role:

The Commercial Manager (CL4) is the commercial conscience and contract custodian across our global accounts.

The role is guardian of margin and risk management. Working closely with Client Partnering and Client Services teams, the role will provide commercial support from implementation to exit, to help prevent contract erosion, reduce contractual risk for AMS and our clients, and create and convert commercial value.

The role will intermittently support the Commercial Development Director with new logo deals and pre-signature engagements. When engaged with contracting and negotiations the Commercial Manager is expected to operate for the most part independently however will have direct supervision for more complex negotiations.

The role will be part of a global team and report up directly through the applicable sector aligned commercial teams to a Commercial Development Director.

Performance Outcomes / Accountabilities

Commercial

All parties are clear on contracted expectations.
Opportunities to improve margins are identified and converted, enabling the expected value from each contract to be achieved or exceeded.
Decisions on change are made based on both client and AMS needs, and are commercially sound.
Key commercial and contractual levers are understood by Client Services / Client Partnering teams.
Goodwill decisions are tracked, reviewed, and their value to clients is demonstrated, along with the proposed end date.

Risk

Contractual risk is reduced or mitigated through improved ways of working and earlier identification and resolution of risks and issues.
Accounts have a clear understanding of the process to follow when contractual change is required.
Contract management tools and protective practices are in place; clarity on when contract changes are and aren’t required.
Contract documentation is clear and stored correctly with the most up-to-date signed versions.

Relationships

Governance items that matter to AMS and the client are discussed openly and resolved effectively.
Internal stakeholders recognise the value provided by this role and consider it a trusted advisor.
Client relationships are strong and satisfaction is high; disputes due to contract misalignment are minimised.
The Commercial team is easy to do business with, due to the speed and structure of contractual change, while ensuring AMS’s interests are protected.

Things you will do:

Review contractual key events and obligations to identify material deviations.
Identify opportunities to generate value for AMS and our clients and enhance margins (e.g. business development, revenue leakage or scope reviews) and that commercial is present during the moments that matter.
Partner with Client Partnering and Client Services to create strategies for mitigating contractual risks (quantify, monitor, resolve).
Support Client Partnering and Client Services through all contractual change, assessing impact, determining when change is required, approving changes, and providing drafting support (liaising with legal as needed).
Analyse and interpret contracts or related documents.
Engage directly with clients as needed, including during complex governance conversations or contractual disputes.
Guide Client Partnering and Client Services Teams on AMS governance and how to engage SME teams to drive growth and business development.
Support Client Partnering and Client Services during negotiations, leading on complex negotiations.
Perform revenue leakage assessments and advise where deviations from the CBD exist or are not understood.
Identify scope creep and goodwill, ensuring measurable monetary values and a plan to realise value.
Ensure all working at risk is identified and support the contractual change needed to reduce this.
Develop and provide “top up” contract awareness and commercial training.
Share insights and best practice from other accounts.
Update commercial reports and trackers as required.
Ensure decision makers are aware of the delegation matrix and that it is followed for all new business and change.
Contribute to the adoption of technologies and standardised global processes including implementation of AI, tools and technologies, best-practice workflows, guidelines and education to enhance efficiency, consistency, and scalability

You’ll need to demonstrate:

AMS Behaviours, aligned to our Ways of Working, are a core part of our overall performance. For more detailed information about what good looks like against our AMS Behaviours for your Career Level, please refer to the Behaviours Framework.

Behavioural Skills

Strategic Thinking
Risk & Analysis Mitigation
Makes Commercially Considered Decisions
Has Difficult Conversations
Commercial and Contract Negotiation
Learns Quickly
Critical Thinking
Adopts Technology

Technical Skills

MS Excel
Effective Communication

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.

We offer:

Full training and support
High value and challenging work
A vibrant, diverse, and collaborative culture
A competitive reward and benefits package*
The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies

Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time.