Collections Support Associate with French (She/He/They)

41_R00248465

Obowiązki

• Collect due receivables according to procedures.

• Influence customers, negotiating and building business relationships.

• Cooperate with internal departments (finance and sales teams).

• Handle emails & outgoing phone calls (external customers and internally to account managers).

• Accounts reconciliation and allocation of incoming payments.

Wymagania

• Develop strong negotiation and communication skills through regular interaction with clients in French-speaking regions.

• Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.

• Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.

Oferujemy

• Fluent French and English, B2 level required (both written and spoken)

• Experience in Customer Service, Call Center, O2C Collections, BPO, Shared Services will be an asset.

• Strong communication and negotiation skills

Źródło: Accenture/Praca