Informacje o stanowisku

Join our team as a Collection Specialist!

We are seeking a Collection Specialist to support our international client in managing accounts receivable and ensuring timely collections.
If you thrive in a dynamic, fast-paced environment and are eager to leverage your language skills in a global setting, this opportunity is perfect for you.

Join us and contribute to optimizing financial processes for a renowned global company!

What we expect

• experience in a similar position or in customer service,
• very good knowledge of English and one of the following languages: Czech or Slovak,
• knowledge of SAP,
• very good communication and cooperation skills,
• detail-oriented and self-motivated,
• proficient in analyzing financial data,
• good organizational and time management skills,
• knowledge of Microsoft Office,
• strong customer orientation.

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• stable employment conditions,
• benefits package (private medical care, life insurance, lunch card etc.),
• development opportunities,
• comfortable office environment,
• flexible working hour and hybrid system of work.

Your tasks

• incoming / outgoing calls - proactively chase for payments through phone calls.
• documenting and change the status of accounts, handle referrals,
  and transfer funds on accounts,
• chaseing for remit for payments received and provide copy documents,
• initiating write-off requests following approval policy,
• query identification and escalation,
• supporting clearing cash accounts by transferring funds asneeded,
• credit notes,
• refund overpayments,
• aktualizowanie danych w systemie,
• producing reports as required and provide collection-related.

Kraków - Oferty pracy w okolicznych lokalizacjach