Informacje o stanowisku

For one of our clients, we’re looking for a Collection Specialist fluent in English and Italian or French.

If you have experience in finance, collections, or B2B customer service — this is your chance to grow in an international environment!

Ready to take the next step? Apply now!

What we expect

• fluenty in English and Italian or French (min. C1)
• university degree (preferred: finance, accounting, business)
• min. 1 year of experience in debt collection/B2B customer service or in a high-volume environment
• knowledge of MS Office (especially Excel) and system SAP
• ability to analyze financial data and manage credit risk
• strong organizational, analytical and communication skills
• experience working in a shared services environment will be an added advantage

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• employment on the basis of an employment contract
• hybrid work model (3 days from the office and 2 days of remote work)
• benefit package (private medical care, life insurance, lunch subsidy, share purchase program)
• annual bonus
• flexible working conditions and a supportive, open organizational culture
• professional development opportunities and a clearly defined career path
• participation in interesting internal projects and initiatives

Your tasks

• contacting customers (by phone and email) to solicit payments
• managing customer accounts, including updating data and handling transfers
• monitoring and processing payments, including managing overpayments and refunds
• identifying and resolving payment issues, escalating as necessary
• create accounts receivable reports and forecasts
• support in process improvement and compliance projects (SOX)

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