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Collection Specialist with English
  • Wrocław
Collection Specialist with English
Wrocław, Wrocław, dolnośląskie, Polska
Cognizant Technology Solutions Poland Sp. z o.o.
23. 10. 2025
Informacje o stanowisku

About the role



Would you like to discover how we work and who we are? Do you hold a degree university, and would you like to gain experience in a corporate environment?



If you would like to start your career journey with us, we can assure you that on this job position you will gain experience in a customer-facing position and develop your skills in domains like accounting, conflict management and intercultural communication.



You will also have a great opportunity to participate in interesting projects aiming to improve our processes, which will help you to grow your career.





Accountabilities:


  • Daily customer contact through email, phone and cases with the objective to solve outstanding issues and collect payment for overdue accounts,
  • Monitoring of a portfolio of customers in order to keep the accounts up to date,
  • Preparation of account statements, payment schedules and account reconciliations,
  • Updating customer data,
  • Creating business relationships.


Requirements:


  • Basic knowledge in the area of accounting would be an asset,
  • Minimum BA degree - must have,
  • Good level of English language (min. B2/C1),
  • Proficient user of the MS Office package, Google sheets,
  • Attention to details, proactive approach, interpersonal skills,
  • Experience in a BPO area would be a plus.








What we offer:





  • Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefit,
  • Open-minded and multinational environment,
  • Opportunity to be part of a global organization focused on development,
  • Professional development and clear career path,
  • Training & development opportunities.


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