Requirements

• Basic knowledge in the area of accounting would be an asset
• Minimum BA degree - must have
• Good level of English language (min. B2/C1)
• Proficient user of the MS Office package, Google sheets
• Attention to details, proactive approach, interpersonal skills
• Experience in a BPO area would be a plus

About the role

Would you like to discover how we work and who we are? Do you hold a degree university, and would you like to gain experience in a corporate environment?

If you would like to start your career journey with us, we can assure you that on this job position you will gain experience in a customer-facing position and develop your skills in domains like accounting, conflict management and intercultural communication.

You will also have a great opportunity to participate in interesting projects aiming to improve our processes, which will help you to grow your career.

Accountabilities

• Daily customer contact through email, phone and cases with the objective to solve outstanding issues and collect payment for overdue accounts
• Monitoring of a portfolio of customers in order to keep the accounts up to date
• Preparation of account statements, payment schedules and account reconciliations
• Updating customer data
• Creating business relationships