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Our Client is the company born in Chicago, the logistics capital of the world and one of the fastest-growing tech hubs. Now has team members across the U.S. and around the globe. The company created the world’s leading Advanced Visibility Platform for shippers and logistics service providers.We are looking for candidates with experience as a Collection Specialist .

Requirements

• Bachelors Degree in Finance/Accounting or equivalent experience
• 2+ years of experience in Collections or Accounts Receivable, preferably in a growing SAAS technology business
• Operational accounting experience is an advantage
• Strong cross-functional collaborator (e.g., with sales, customer contracts, and order desk operations)
• NetSuite Experience will be a plus
• Intermediate knowledge of Excel (Pivot Table, VLOOKUP, etc.)
• Fluent English is a must

Responsibilities

• Proactive Collections efforts and activities, professional day to day contact with customers to ensure timely payments
• Identifying disputes and driving timely resolution on any reported AR issues
• Analysis of customer payment behavior and support in cash forecasting
• Open items monitoring and classification (open credits, over/under payments, write-offs etc.)
• Working closely with internal departments (Sales, Customer Success, Legal, Commercial Finance, Professional Services) and maintaining great working relationships
• Performing transaction analysis and investigations along with reconciliations of AR Accounts (Reserves, Undeposited Funds, Clearing)
• Preparing and distributing documents and reports for customers and internal departments (e.g.: statement of accounts, balance confirmation, vendor onboarding)
• Managing dunning process and completing all tasks determined by Collection Strategy and Collection tool (reviewing To-Do’s, Disputes, Workflows)
• Alignment and close cooperation with OtC departments (Order Management, Billing, Collections) to ensure the correctness of AR related documents
• Supporting Termination Process and working closely with 3rd party Collection Agencies
• Ensuring that customer’s master data in accounting system is up-to-date
• Providing various reporting both standard and non-standard

The offer

• Stable employment in a dynamic growing company
• Hybrid work(3 days in the office, 2 days remotely per week) from09:00 to 17:00
• Work in an international working environment
• Friendly and supportive working environment

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