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We have a unique opportunity for you to join our team and support the process and governance activities supporting the Configuration Management Database (CMDB) within Service Management. The Service Management team, spread across regions and different time zones, plays a critical role in keeping our services stable, our risks visible, and our operations moving forward. The CMDB plays a key role in this by providing the centralized repository of information about the IT infrastructure and service dependencies. This centralized view supports IT Service Management processes by offering the information visibility and context needed to make informed decisions.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.