We are EFC. The single unified voice of more than 800 European football clubs — Men’s and Women’s, of all shapes and sizes — from 55 countries and territories across Europe. Our goal is to promote and protect the interests of our members and ensure the stability and growth of European club football.

EFC’s core purpose is to place clubs at ‘The Heart of Football’. Through long‑term strategic partnerships with UEFA and FIFA, we champion the interests of clubs on the regional and global stages.

We promote sporting integrity and the development of Men’s and Women’s club competitions; deliver world‑class events that bring clubs and industry leaders together; and provide benefits that support the growth of all our members, on and off the pitch. We also champion football as a force for good, with our EFC Foundation driving charitable programmes to support the communities our clubs represent.

EFC is continually looking for the best talent to join our administration to ensure we enhance the value of our activities and services for Member Clubs. EFC has a rapidly growing team of over 50 people and is on a mission of organisational development, targeting a digitally led, performance‑driven culture, delivering high impact outcomes for our colleagues, our members and ultimately for club football as a whole.

Equity, diversity and inclusion are part of EFC’s core values. We are committed to building and sustaining an inclusive and equitable working and learning environment for all staff and members.

POSITION MISSION

The Club Relations Hub Coordinator will serve as the primary regional liaison between EFC and member clubs within a defined territory. Working remotely from one of four EFC Hubs strategically located across Europe, the postholder will build strong local relationships, capture intelligence, and support member clubs in alignment with EFC’s broader strategy and services. The coordinator acts as an extended arm of EFC HQ, ensuring clubs benefit from proximity, speed of support, and direct engagement.

Core Responsibilities

• Serve as the first point of contact for EFC Member Clubs in the assigned hub region, offering personalised support and advice.
• Regularly engage with clubs to understand their strategic, operational, and sporting needs.
• Promote EFC services, tools, events, and education programmes, gathering feedback and identifying new opportunities.
• Work closely with HQ teams to align club needs with service development and flag key trends or issues requiring central action.
• Actively contribute to Member Relationship Management (MRM) system, maintaining accurate and up-to-date club profiles and reporting on activities.
• Facilitate and coordinate local knowledge‑sharing activities between clubs and partners.
• Provide the HQ with ongoing market intelligence and contribute to the evaluation of EFC’s regional impact.
• Support recruitment efforts of new member clubs and contribute to local event organisation (e.g. meetups, training, roadshows).
• Collaborate closely with the EFC Ambassador network in the country/region to enhance reach and relevance.
• Support in the organisation of events in the territory coordinated with the headquarters.

DIVERSITY

Football has the unique power to bring people from diverse backgrounds together. It breaks down barriers and creates a shared sense of identity and belonging.

At EFC, we are committed to playing our part in making the game – and the world around it – more inclusive, and this starts with our own organisation.

We are working to build a culture where everyone feels welcome, valued and respected – free from discrimination, bias or prejudice. We encourage applications from people of all backgrounds.

Experience

• Minimum 5 years in account management, club liaison, or stakeholder engagement, preferably in a sports context.
• Proven experience working in or with football clubs, national associations, leagues, agencies or rights holders.
• Demonstrated ability to work autonomously and remotely, while staying aligned with central priorities.

EDUCATION

• Bachelor’s degree in sports management, business, communications or related field.
• Fluency in English, any additional European languages are a plus.

Skills

• Strong interpersonal and relationship‑building skills with club executives and operational staff.
• Customer‑oriented mindset with excellent communication (written and verbal).
• Ability to manage multiple priorities, maintain structure, and provide timely reporting.
• Highly independent and self‑motivated, with a proactive problem‑solving approach.
• Comfortable working in a decentralised model while collaborating virtually with the EFC HQ and peers.
• Familiarity with CRM tools (MS Dynamics preferred), data entry and usage reporting.
• Team spirit and proactivity is a must, low ego.