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Clinical Services Specialist – optyka/optometria/okulistyka
  • Katowice
Clinical Services Specialist – optyka/optometria/okulistyka
Katowice, Katowice, Silesian Voivodeship, Polska
Johnson & Johnson Vision Care
25. 11. 2025
Informacje o stanowisku

Clinical Services Specialist – optyka/optometria/okulistyka

Miejsce pracy: Katowice

Your responsibilities

  • Provide expert level support to external and internal JnJ customers and certified distributors, especially during new product introductions.
  • Provide optimization and problem-solving support for existing users, e.g. at sites experiencing sub-optimal clinical results.
  • Implement and execute JnJ HCPs Certification programs including equipment (Refractive & Laser cataract Surgery) and IOLs (Biometry Excellence Program).
  • Support focus countries and strategic projects aligned with local commercial organization.
  • Identify customer and business needs in cooperation with local Management. Develop and implement action plans to ensure consistent and optimal clinical outcome while driving premium procedure market share.
  • Provide Equipment & IOLs clinical support during sales training, demonstrating equipment to local commercial teams as requested by related stakeholders.
  • Support Demos/studies as required by Medical Affairs/local organization.
  • Introduce J&J technologies to key accounts and KOLs.
  • Min of 65% Field activity.
  • Supporting Cluster / EMEA if required (Max. 20% of time).

Our requirements

  • High School and/or University degree preferred.
  • Min. 5 years of clinical and surgical ophthalmic background.
  • 2-4 years clinical support experience in refractive surgery, Femtosecond lasers and cataract surgery
  • Subject matter expertise, high and detailed knowledge of products and respective clinical application
  • Fluent English required.
  • Good presentation and communication skills towards decision makers.
  • Excellent problem-solving skills and service orientation.
  • Ability to work independently with minimal supervision.
  • Flexible toward management and customer needs regarding work scheduling.
  • Training and/or teaching experience preferred.
  • Willingness to travel frequently.

What we offer

  • An opportunity to be part of a global market leader.
  • A dynamic and inspiring working environment.
  • Many opportunities to work on challenging projects and assignments.
  • Possibilities for further personal as well as professional development.

Position summary

  • This position executes JnJ, distributor employee and HCPs trainings and certification programs to ensure consistent optimum clinical outcomes of JnJ All products including Refractive, Lex Extraction (Laser cataract Surgery & Phaco), Ocular Surface and Intraocular Lenses (IOLs).
  • Provides pre and post-sales clinical support to: JnJ Local functions, distributors and HCPs, including Medical Advice and Off label discussions.
  • Supports local teams to ensure compliance of J&J and distributor resources with external and internal requirements and policies.

Johnson & Johnson Vision Care

The recruitment and employment process of a candidate by NDG Medical Sp. z o.o. is conducted with a view to the candidates subsequent cooperation with Johnson & Johnson Poland sp. z o.o.

  • Praca Katowice
  • Optyk Katowice
  • Katowice - Oferty pracy w okolicznych lokalizacjach


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