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Client Support Specialist (Business Onboarding and Transitions) - Associate 1
  • Gdańsk
Client Support Specialist (Business Onboarding and Transitions) - Associate 1
Gdańsk, Gdańsk, Pomeranian Voivodeship, Polska
myGwork
3. 11. 2024
Informacje o stanowisku

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Who we are looking for:

This position is integral to the successful completion of client onboarding set-ups as well as fostering key relationships with our internal and external customer base.

Under the supervision of a Business Onboarding and Transitions (BOaT) manager you will be responsible for opening and maintenance of client accounts at State Street and contribute to transformation of our operations.

Why this role is important to us:

Business Onboarding and Transitions (BOaT) team plays a key role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we want to provide exceptional level of service starting from Day 1, which is why seamless onboarding process is essential. In your role you will be working with internal and external parties to ensure positive onboarding experience to our clients.

What you will be responsible for:

As Client Support Specialist, Associate 1, you will be responsible for:

  • Taking ownership of onboardings of new or changing business for our EMEA clients.
  • Opening and maintenance of client accounts at State Street systems.
  • Collaborating with internal and external groups to identify, analyse and proactively resolve issues and exceptions.

What we value:

These skills will help you succeed in this role:

  • Strong commitment to interact with internal or external clients effectively and professionally.
  • Strong communication skills.
  • Attention to detail with high levels of accuracy.
  • Ability to work in deadlines driven environment.
  • Ability to work on own initiative. Proactiveness.

Education & Preferred Qualifications:

  • Bachelors and/or Masters degree with a focus on business and financial areas
  • Good command of written and verbal English language.
  • Strong computer competence (Microsoft applications, Excel, Word).

We Offer:

  • Hybrid work Arrangement
  • Premium life insurance package
  • Employee savings plan
  • Gold medical package
  • International operating environment
  • Language classes
  • Soft skills trainings
  • Technical workshops
  • Development sessions with a mentor
  • Diversity of opportunities across a range of challenging and complex activities.
  • Technical or leadership career pathway

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we are making our mark on the financial services industry. For more than two centuries, we have been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other benefits. You will have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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