Client Service Officer with French - M/F/D

112_25000CMV-en

Obowiązki

• Coordinating with stakeholders in order to ensure the successful delivery of activities,
• Taking ownership of the client relationship, be the clients’ point of contact for the whole duration of the process,
• Collecting all required documents and information from clients,
• Communicating with the compliance teams when necessary to complete requirements,
• Proactively monitoring the new client onboarding process,
• Escalating blocking points and complex situations to unblock difficult cases,
• Providing progress transparency to all stakeholders and complying with targeted deadlines,
• Keeping up to date with the latest regulatory changes to policies and procedures to ensure a successful onboarding,
• Providing ideas to the team based on experiences with groups/clients to help improve group cohesion and overall client facilitation knowledge.

Wymagania

• Higher education degree in the field related to finance,
• At least 1 year of experience in the banking sector, preferably in a similar role or the KYC department,
• Proficiency in English and Polish and French; German would be an asset,
• Very good knowledge of Microsoft 365 tools,
• High level of accuracy, attention to detail, commitment, and diligence,
• High interpersonal and communication skills.

Oferujemy

• Work in a pleasant atmosphere, in a brand new central-Warsaw office, as part of an international team,
• Active role in an international structure and opportunity for development,
• Support in quick adaptation within the company,
• Employment contract and stability,
• Competitive salary based on seniority and skills,
• Extensive health package with dental care,
• Hybrid work (2 or 3 days per week) and one-time bonus to equip your home office,
• Access to learning platforms and language courses,
• Even more benefits, such as meal allowance, holiday fund, and sport card,
• Well-being platform.

Źródło: Societe Generale/Praca