Client Service Officer - M/F/D

112_25000KEA-en

Obowiązki

• Coordinating with stakeholders in order to ensure the successful delivery of activities,

• Taking ownership of the client relationship, be the clients’ point of contact for the whole duration of the process,

• Collecting all required documents and information from clients,

• Communicating with the compliance teams when necessary to complete requirements,

• Proactively monitoring the new client onboarding process,

• Escalating blocking points and complex situations to unblock difficult cases,

• Providing progress transparency to all stakeholders and complying with targeted deadlines,

• Keeping up to date with the latest regulatory changes to policies and procedures to ensure a successful onboarding,

• Providing ideas to the team based on experiences with groups/clients to help improve group cohesion and overall client facilitation knowledge.

Wymagania

• Higher education degree in the field related to finance,

• At least 1 year of experience in the banking sector, preferably in a similar role or the KYC department,

• Proficiency in English and Polish,

• French would be an asset,

• Good knowledge of Microsoft 365 tool,

• High level of accuracy, attention to detail, commitment, and diligence,

• High interpersonal and communication skills.

Oferujemy

• Work in a pleasant atmosphere, in a brand new central-Warsaw office, as part of an international team,

• Active role in an international structure and opportunity for development,

• Support in quick adaptation within the company,

• Stability,

• Competitive salary based on seniority and skills,

• Extensive health package with dental care,

• Hybrid work (2 or 3 days per week) and one-time bonus to equip your home office,

• Access to learning platforms and language courses,

• Even more benefits, such as meal allowance, holiday fund, and sport card,

• Well-being platform.

  * Please be informed that we will be accepting only resumes in English.

Źródło: Societe Generale/Praca