External Job Description

We are looking for a highly organized and detail-oriented Client Service Administration Specialist to join our team. In this role, you will be responsible for efficient contract administration, accurate invoicing, and payment collection. The ideal candidate is a multitasker with a background in finance or administration, strong attention to detail, and the ability to meet deadlines. This is an excellent opportunity for a junior professional to develop their career in a dynamic and collaborative work environment.

Key Responsibilities

Contract Administration

• Receive and verify information from the Sales team to ensure accurate and timely processing of invoices in line with local tax law and revenue recognition in line with corporate policy/US GAAP.

• Cross-check contract details, including pricing, terms, and conditions, to ensure compliance with agreements.

• Manage and maintain contract documentation, ensuring that all records are accurate and accessible.

Invoicing and Payment Collection

• Issue one-time and recurring invoices based on agreements outlined in contracts.

• Reconcile deliveries and invoices to ensure accurate month‑end closing in SAP.

• Monitor overdue payments, follow up with clients, and ensure timely collections.

• Handle client inquiries related to billing, payments, and account statuses.

Process Improvement & Reporting

• Identify opportunities to improve administrative processes and enhance operational efficiency.

• Prepare regular and ad‑hoc reports for internal and client use, ensuring accuracy and on‑time delivery.

Qualifications

• Bachelor’s degree in Finance, Business Administration, or a related field (or equivalent work experience).

• Proven experience in client service, administration, or finance‑related roles; experience in contract administration is a plus.

• Proficiency in Microsoft Excel is required; experience with SAP or other ERP systems is a strong advantage.

• Very good knowledge of English is a must.

• Strong organizational and multitasking skills, with the ability to prioritize and meet deadlines.

• Excellent written and verbal communication skills, with a client‑focused approach.

• High attention to detail and commitment to accuracy.

• Ability to work independently while collaborating effectively with internal teams.

• Proactive approach to identifying and solving problems.

Preferred Qualifications

• Experience in contract management, invoicing, or payment collection processes.

• Familiarity with accounting principles and financial reporting.

• Ability to work under pressure while maintaining high accuracy and meeting deadlines.

What We Offer

• A competitive salary and benefits package tailored to your experience and skills.

• Opportunities for professional development and growth within the company.

• A supportive and dynamic work environment where collaboration is encouraged.

• Flexible working hours and the possibility of remote work (depending on the companys policy).

• Training

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

The potential base pay range for this role, when annualized, is 68500,00 zł - 127300,00 zł. The actual base pay offered may vary based on a number of factors including job‑related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part‑time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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