Client Onboarding Junior Analyst role at Citi

Overview

We’re seeking a Client Onboarding Junior Analyst to join our team and play a critical role in ensuring a smooth and efficient onboarding experience for our clients. This role offers a professional career boost with broad experience in FX, global custody, tax implications, asset servicing, and diverse local markets.

Responsibilities

• Perform system setups based on client requirements, ensuring highest accuracy, effectiveness, and timelines.
• Verify and authorize data elements in the appropriate systems and applications.
• Co‑operate with other teams to deliver high client satisfaction through strong product, process, and client knowledge.
• Participate in projects within the account services space, collaborating with cross‑functional teams (Product Managers, Client Service, Implementation Support).
• Participate in user acceptance testing (UAT) for new systems and features implementation.
• Develop and implement process improvements, analyzing complex issues to optimize efficiency and mitigate risk.
• Apply bank regulations while processing requests and stay up to date with current procedures.

Qualifications

• Bachelor’s/University degree.
• Strong command of spoken and written English (C1 and higher).
• 2+ years of experience in a financial institution, working closely with data and system setups.
• Client onboarding or FX experience is a plus but not required.
• Excellent interpersonal and communication skills.
• Time management and problem‑solving skills.
• Analytical approach.

Benefits

• Hybrid working model (up to 2 days working at home per week).
• Competitive base salary (annually reviewed).
• Private Medical Care Program.
• Life Insurance Program.
• Pension Plan contribution (PPE Program).
• Paid Parental Leave Program (maternity and paternity leave).
• Holiday Allowance.
• Sport Card and team recreation activities.
• Access to learning and development resources.
• Annual discretionary performance‑related bonus.

Employment Details

Job Family Group: Customer Service

Job Family: Institutional Client Onboarding

Time Type: Full time

Job Function: Information Technology

Industries: Banking, Financial Services, and Investment Banking

Location: Warsaw, Mazowieckie, Poland

Equal Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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