Informacje o stanowisku

For one of our clients in the banking sector, we are looking for specialists who will have the opportunity to take part in the significant growth of their organizational structures.
One of the available roles is Client Onboarding & Support Analyst (Spanish-speaking).

What we offer:

• Hybrid work mode,
• Equivalent for remote work expenses,
• Stable employment in the international company
• Fully paid private medical care for employee
• Pre-paid lunch card
• Employee Pension Plan
• Co-financed Multisport Card
• MyBenefit Cafeteria Platform
• Life insurance
• Car parking availability in the office building
• Trainings and development opportunities,

• Experience in banking / financial sector / Securities Services;
• University degree;
• Fluent working knowledge of English and Spanish
• Independence in the performance of entrusted tasks;
• Active listening and negotiations skills;
• Excellent organizational & communication skills;
• Stress resistance and ability to work under deadlines;
• Knowledge of legal acts related to the financial / banking sector; knowledge of IT systems used in BNP Paribas Securities Services will be considered as a strong asset.

For one of our clients in the banking sector, we are looking for specialists who will have the opportunity to take part in the significant growth of their organizational structures.
One of the available roles is Client Onboarding & Support Analyst (Spanish-speaking).

What we offer:

• Hybrid work mode,
• Equivalent for remote work expenses,
• Stable employment in the international company
• Fully paid private medical care for employee
• Pre-paid lunch card
• Employee Pension Plan
• Co-financed Multisport Card
• MyBenefit Cafeteria Platform
• Life insurance
• Car parking availability in the office building
• Trainings and development opportunities,

,[Lead the on-boarding process, verifying that all the requirements are in place for client setup; , Work jointly with Product Development, Operations, IT and Client Service Desk teams in the context of a new client onboarding into CapLink application; , Deliver training sessions/provide support with onboarding into CapLink application (this may include travelling to client’s location at onboarding stage) , Perform user access management (creation/modification/reconciliation); , Provide technical service support for Private Capital clients using the web portal;, Navigate the portal and understand its standard functionalities (including understanding of eFront - FIA); , Facilitate internal walkthroughs and training sessions in order to support any change implementation / new features and releases; , Answer incoming client queries related to the web portal usage & user set up/access;, Answer client’s analytical query – clarify analytics issue or re-route with Stakeholder Direct client’s operational query (contents related) to Operational Team as needed / consult with relevant Operational Team client’s operational query (contents related) as needed; , Contribute to all internal and external meetings/calls related to assigned tasks/projects and articulate key points. Requirements: Degree, Negotiations skills, Communication skills, Legal acts, IT systems (BNP Paribas)

Praca Warszawa

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