Informacje o stanowisku

For our client, one of the biggest banking organization were looking for candidates who would like to start and develop their career in banking sector. The Client Onboard Assistant is a trainee professional role.

What we expect

• Bachelors/University degree or student status
• pervious experience in banking/ financial sector ( internships/ trainees)
• knowledge of investments, banking, and credit products
• ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients
• ability to problem solve and analyse data with demonstration of attention to detail
• strong verbal and written communication skills
• client facing experience;

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• working in a friendly, dynamic, supportive, and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
• structured onboarding process and extensive training
• opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
• unlimited development opportunities within bank global network
• exposure to a wide range of internal stakeholders as well as to senior management
• hybrid model of work – from modern offices and from home (following training period)

Your tasks

• Processes client’s requests related to system set up including signatories’ updates and documentation lodgment.
• Provides response to client and internal inquiries.
• Prepares documentation for archiving.
• Applies appropriate bank’s regulations while processing the requests.
• Documents operation procedure updates.
• Processes clients’ instructions ensuring the highest accuracy and effectiveness.
• Ensures all queries are dealt with in an efficient and timely manner.
• Escalates urgent / risk issues through the appropriate escalation channels.
• Co-operates with and supports other teams/employees
• Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing.
• Ensures high levels of client satisfaction through strong product, process and client knowledge.
• Assists in the implementation of validated process improvements.
• Responsible for coordination of projects around internal processes.
• Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function.

Olsztyn - Oferty pracy w okolicznych lokalizacjach