Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

This role is a hybrid of an SME in the client device management area that is closely collaborating with the client and a Team Lead that will be driving a small run operation team.

YOUR TASKS

• team Lead of client device management run operation team
• client facing SME for Asset and SIM card topics - close collaboration with the clients
• managing the team for procurement of new hardware, device management, maintenance of CMDB
• review and contribution in high level design documents
• ensuring deliverables are up to quality standards
• keeping SLAs and KPIs in the agreed threshold
• identifying automation opportunities
• evaluating new products and recommending infrastructure solutions
• responsible for physical storage location and storing center
• close collaboration with field support and on-site support regarding hardware delivery

YOUR PROFILE

• experience in project management would be an advantage
• good communication and interpersonal skills.
• proficiency in reporting
• analytical mindset and problem-solving attitude
• ITIL experience
• German language - is a must
• good command of English language

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast Lets talk about wellbeing which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.