Client Facilitation Officer - M/F/D

112_25000P12-en

Obowiązki

• Serving as the primary point of contact for clients and internal business partners during the KYC periodic review process

• Ensuring transparency for the Front Office regarding each phase of the periodic review

• Striving to enhance customer satisfaction throughout all stages of the Client Facilitation process

• Managing cases effectively by applying KYC, CRS, and FATCA procedures thoughtfully

• Monitoring regulatory changes & process updates at Société Générale level and recommending updates to Client Facilitation guidelines and procedures

• Acting as a Subject Matter Expert (SME) in the Client Facilitation process and KYC documentation

• Driving continuous improvement by proposing enhancements to existing processes

Wymagania

• You are a university graduate

• You have investment banking or financial services industry experience

• You have a minimum of 1 year of experience and intermediate knowledge of KYC

• You have previous client-facing role experience

• You are fluent in English

• You demonstrate excellent cooperation and communication skills

• You can engage and facilitate discussions with stakeholders across different domains

• You are quality-oriented, especially in work with regulatory documentation

• You have strong negotiation skills and conviction

• You are a team player

Oferujemy

• Work in a pleasant atmosphere as part of an international team in a brand-new office in the center of Warsaw, designed with facilities for people with disabilities

• An active role in an international structure and the opportunity for growth

• Access to educational platforms and language courses

• Stability

• Competitive salary based on seniority and skills 

• Support in quick adaptation in the company

• Extraordinary health package with extensive dental care

• Hybrid work (3 days per week) and one-time bonus for home office equipment

• Even more benefits such as meal allowance, holiday fund, spors card and insurance

Źródło: Societe Generale/Praca