Client Facilitation Officer - M/F/D

112_260003EM-en

Obowiązki

• Acting as the main contact for clients and internal business partners during KYC periodic reviews

• Providing the Front Office with clear updates on the status of each review phase

• Managing cases according to KYC, CRS, and FATCA procedures

• Monitoring regulatory and process changes at the Group level to update local guidelines

• Serving as a Subject Matter Expert for KYC documentation and facilitation workflows

• Proposing practical improvements to existing processes

• Stiving to enhance customer satisfaction throughout all stages of the Client Facilitation process

Wymagania

• You are a university graduate with experience in investment banking or financial services

• You have at least 1 year of KYC experience and solid knowledge of the field

• Background in client-facing roles is considered an asset

• You are fluent in English with the ability to lead discussions across different departments

• You are detail-oriented regarding regulatory documentation

• You have strong negotiation skills and a collaborative team approach

Oferujemy

• Work in a pleasant atmosphere as part of an international team in a brand-new office in the centre of Warsaw, designed with facilities for people with disabilities

• An active role in an international structure and the opportunity for growth

• Access to educational platforms and language courses

• Stability

• Competitive salary based on seniority and skills

• Support in quick adaptation in the company

• Extraordinary health package with extensive dental care

• Hybrid work (3 days per week) and one-time bonus for home office equipment

• Even more benefits such as meal allowance, holiday fund, sports card and insurance

Źródło: Societe Generale/Praca