Client Facilitation Officer - M/F/D
112_260003EM-en
Obowiązki
Acting as the main contact for clients and internal business partners during KYC periodic reviews
Providing the Front Office with clear updates on the status of each review phase
Managing cases according to KYC, CRS, and FATCA procedures
Monitoring regulatory and process changes at the Group level to update local guidelines
Serving as a Subject Matter Expert for KYC documentation and facilitation workflows
Proposing practical improvements to existing processes
Stiving to enhance customer satisfaction throughout all stages of the Client Facilitation process
Wymagania
You are a university graduate with experience in investment banking or financial services
You have at least 1 year of KYC experience and solid knowledge of the field
Background in client-facing roles is considered an asset
You are fluent in English with the ability to lead discussions across different departments
You are detail-oriented regarding regulatory documentation
You have strong negotiation skills and a collaborative team approach
Oferujemy
Work in a pleasant atmosphere as part of an international team in a brand-new office in the centre of Warsaw, designed with facilities for people with disabilities
An active role in an international structure and the opportunity for growth
Access to educational platforms and language courses
Stability
Competitive salary based on seniority and skills
Support in quick adaptation in the company
Extraordinary health package with extensive dental care
Hybrid work (3 days per week) and one-time bonus for home office equipment
Even more benefits such as meal allowance, holiday fund, sports card and insurance
Źródło: Societe Generale/Praca