Claims Specialist in Logistics

• Investigate the events of crude oil (or related products) claims and check the contractual agreement around costs.
• Prepare product quantity, quality, and freight claims with third parties and stakeholders to maximize income while reducing costs paid out to prevent exposure for Shell.
• Ensure timely recovery of claims and correct reflection of financial implications in trading systems.
• Co-operate with global stakeholders (such as Oil Traders, Commercial Operators, Inspection companies, Legal team, Product Quality team, etc).
• Negotiate claims to deliver value and retain profit.
• Prepare monthly/quarterly reports and trend analyses.
• Manage and monitor the sanctions process according to Compliance requirements.
• Actively seek Continuous Improvement opportunities to save time and money and enable you to effectively shape your work.
• Take responsibility for safety, compliance, and audit readiness.

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• integration events
• parking space for employees
• leisure zone
• extra social benefits
• shopping coupons
• employee referral program
• charity initiatives
• access to professional courses (role dependent)
• electric car charger
• yearly bonus

• Explore current opportunities & vacancies.
• Discover and apply online
• Connect with us at interview
• Final Assessment

Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals global energy company. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We are working to advance disability & enablement, gender balance, culture/ethnicity and LGBT+ inclusion within Shell and the communities where we work.

Shell Business Operations is a key differentiator, delivering competitive advantage for Shell across the world with first-class activities, including simplification, standardization and digitalisation.

Together with our associates from all over the world we create responsible for business operations’ realization in 11 departments: Finance Operations, HR Operations, Contracting & Procurement, External Relations, Internal Communications, Customer Operations, Trading & Supply, Technical Asset Operations, Legal, Creative Solutions, Retail.

Shell Trading & Supply has a global portfolio of crude oil, refined products, LNG, chemicals, natural gas, electrical power, and CO2.

This particular role will be supporting the Trading and Supply business.

The key to becoming a successful Claims Specialist is to minimize the impact of cost claims and maximize the recovery of pursued claims.

We are looking for highly motivated people who are results-driven, work resiliently under pressure, and can demonstrate a passion for getting the best deal for Shell.

Commerciality, curiosity, attention to detail, and problems all come naturally to our ideal candidate.

If you have a track record proving that you are a quick learner, a good communicator, and strong at building relationships with your stakeholders - then we are looking for you.