Step into the heart of a significant IT transformation spanning Workplace, Infrastructure, and Platform Services, as we partner with a major Financial Services client. This is your opportunity to be part of a dynamic team driving innovation and change in the tech industry.
responsibilities :
Manage and maintain Citrix environments to support remote workstations and virtual desktop infrastructure
Install, configure and troubleshoot Citrix products, such us XenApp, XenDesktop
Perform system testing within Citrix environments
A single point of contact (SPOC) from the technical tower to the customer
Ensure adequate communication and a rapid resolution as a crisis management
Responsibility for vendor management and human resource management
Manage day-to-day operations and assign/manage workplans
Conduct regular reviews with the teams.
Taking care of weekly and monthly senior management status reports
Attending business meetings with various stakeholders
Perform corrective actions based on customer satisfaction surveys
Support service improvement programs
Ensure compliance with quality/safety standards defined for the order
Perform trend analysis, identify key incidents and collaborate with relevant teams/individuals to minimize incidents
If applicable expenditure estimates / reviews for the new projects
requirements-expected :
Minimum 5 years of experience working with Citrix
ITIL Foundation/Practitioner certification
OEM certifications required
Experience working with Windows Server 2016, 2019, Windows Server 2012
Experience working with XenApp, XenDesktop
Knowledge of PowerShell or VBScript
Knowledge of CyberArk
Minimum bachelor or equivalent technical education
English (mother tongue or min. B1 level)
German would be highly welcome (but not mandatory)
offered :
Strong flexible benefits package that you can tailor to your own needs and choose Multisport card, shop vouchers and many others – MyBenefit cafeteria
Premium insurance for medical services for employee and family members- Luxmed
Life & Disability Insurance for employees and family members- Generali
Profitable Voluntary Pension Fund
Social Funds benefits: holiday bonuses, allowance for kindergartens, etc.
Integration and cultural events for employees
Reward and recognition program for high performers
Employee Referral bonuses
Relocation assistance - Accommodation, travel and other expenses covered
