technologies-expected :

responsibilities :

As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management
Ensure proper communication and quick resolution as a crisis manager
Responsible for Vendor Management and people management
Drives day to day operations and work plan allocation/management
Conduct periodic reviews with teams. Weekly and monthly status reports to higher management
Participate in business meetings with various stake holders
Take corrective actions based on the customer satisfaction surveys
Drive service improvement programs
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents
Effort estimation/reviews on need basis for new projects

requirements-expected :

offered :

Strong flexible benefits package that you can tailor to your own needs and choose Multisport card, shop vouchers and many others – MyBenefit cafeteria
Premium insurance for medical services for employee and family members- Luxmed
Life & Disability Insurance for employees and family members- Generali
Profitable Voluntary Pension Fund
Social Funds benefits: holiday bonuses, allowance for kindergartens, etc.
Integration and cultural events for employees
Reward and recognition program for high performers
Employee Referral bonuses
Relocation assistance - Accommodation, travel and other expenses covered
Friendly and chill atmosphere and company culture

benefits :

responsibilities :