Your tasks:

• Answering Customers" questions on chat in Bulgarian,
• Supporting the Customers at every stage of purchase,
• Handling and processing returns and complaints,
• Providing the highest possible quality of service.

Requirements:

• Knowledge of Bulgarian language at least on B2 level,
• Knowledge of Polish or English at least on B2 (necessary to participate in training), 
• Willingness to work shifts - project runs 24/7, and  we expect you to work  a minimum of 120h per month,
• Precise and clear formulation of written statements,
• High personal culture,

Experience in working with Customers is welcome.

In return, we offer:

• A guaranteed hourly payment,
• An induction package that will allow you to fully carry out  assigned tasks on your own,
• Developmental work in an international team;
• Support from coaches and an experienced team;
• Opportunity for promotion and development within the structures of CCIG Group;
• Opportunity to subsidize additional benefits i.e.: Multisport card, Medical Package, Life Insurance;
• Friendly and respectful workplace,
• Fruit Thursdays;
• Access to a library, relaxation room and discount card.