Your tasks:

• Answering Customers' questions on chat in Bulgarian,
• Supporting the Customers at every stage of purchase,
• Handling and processing returns and complaints,
• Providing the highest possible quality of service.

Requirements:

• Knowledge of Bulgarian language at least on B2 level,
• Knowledge of Polish or English at least on B2 (necessary to participate in training),
• Availability to work project hours: 4:00 AM - 1:00 PM, Monday through Sunday, with a minimum availability of 120 hours per month,
• Precise and clear formulation of written statements,
• High personal culture,

Experience in working with Customers is welcome.

What we offer in return:

• Guaranteed hourly rate plus an additional bonus system,
• A comprehensive onboarding package that will allow you to independently perform assigned tasks,
• Development opportunities within an international team,
• Support from experienced trainers and team members,
• Opportunities for promotion and growth within the CCIG Group structure,
• Additional benefits: Multisport Card, Medical Package, Life Insurance,
• A friendly and respectful workplace,
• Fresh fruit delivered once a week,
• Access to a library, relaxation room, and discount card.

Don't wait! Apply today and start your adventure with our international team!