Your tasks:

• Answering Customers' questions on chat in Bulgarian;
• Supporting the Customers at every stage of purchase;
• Handling and processing returns and complaints;
• Editing of offers;
• Providing the highest possible quality of service.

Requirements:

• Knowledge of Bulgarian language at least on B2 level;
• Knowledge of Polish or English at least on B2 (necessary to participate in training);
• Availability to work project hours: 4:00 AM - 1:00 PM; Monday through Sunday, with a minimum availability of 120 hours per month;
• Precise and clear formulation of written statements,
• High personal culture;

Experience in working with Customers is welcome.

What we offer in return:

• Guaranteed hourly rate plus an additional bonus system;
• A comprehensive onboarding package that will allow you to independently perform assigned tasks;
• Development opportunities within an international team;
• Support from experienced trainers and team members;
• Opportunities for promotion and growth within the CCIG Group structure;
• Additional benefits: Multisport Card, Medical Package; Life Insurance;
• A friendly and respectful workplace;
• Fresh fruit delivered once a week;
• Access to a library, relaxation room, and discount card.

Don't wait! Apply today and start your adventure with our international team!