Informacje o stanowisku

technologies-expected :

• Microsoft 365 services

• Microsoft Power BI

• Lead change & adoption activities for Workplace services (Identity, Hardware, Endpoint, Collaboration, Application Integration) by planning communication, training, and user‑enablement actions.
• Prepare users for upcoming changes, manage the full adoption lifecycle, and track user engagement, readiness, and proficiency when introducing new tools or features.
• Design and deliver communication & training content such as guides, learning modules, release notes, “What’s New” updates, and targeted enablement sessions.
• Support users during disruptions, analyse adoption‑related issues (e.g., misunderstanding of new functionalities, low adoption), and coordinate corrective actions with local and international teams.
• Ensure compliance, governance, and security alignment in all communication, training materials, and documentation; help prepare adoption‑related audit evidence.
• Monitor change impact using KPIs and dashboards, report results to stakeholders, and optimize communication and enablement strategies based on data.
• Collaborate with key stakeholders (service owners, security, HR, internal communications, business units, training teams, and global partners) to ensure consistent, coordinated transformation.

• Several years of experience in change management, digital adoption, communication, training, or similar roles—ideally related to Microsoft 365 or modern workplace environments
• Practical experience in communicating IT changes, creating user‑oriented training materials, and supporting technology rollouts
• Good knowledge of Microsoft 365 services (Teams, SharePoint, Exchange, Copilot) and related governance/compliance principles
• Strong analytical skills: ability to work with usage data, feedback, trends, KPIs, and translate insights into actionable improvements
• Experience in process optimization and familiarity with frameworks such as ADKAR, ITIL, or project/change methodologies
• Excellent communication, presentation, and stakeholder‑management skills
• Beneficial certifications: Prosci/ADKAR, ITIL Foundation, Microsoft 365 role‑based certifications, project management credentials

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• integration events
• preferential loans
• parking space for employees
• extra social benefits
• pre-paid cards
• holiday funds
• redeployment package
• sharing the costs of holidays for kids
• baby layette
• school layette
• christmas gifts
• sharing the commuting costs
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• family picnics
• extra leave
• annual award

Poznań - Oferty pracy w okolicznych lokalizacjach