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Certified Technical Architect (CTA) ServiceNow
  • Wrocław
Certified Technical Architect (CTA) ServiceNow
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Teamative
14. 12. 2024
Informacje o stanowisku

technologies-expected :


  • ServiceNow
  • JavaScript
  • GlideScript
  • ITIL
  • CSM

about-project :


  • We are an ambitious process and consulting service provider, specialising in the implementation and optimisation of ServiceNow solutions for our customers from a wide range of industries.
  • Our goal is to support companies through efficient ITSM solutions and digital transformation. For our growing team, we are looking for motivated and experienced employees to expand our portfolio in the area of ServiceNow implementation.
  • Start - January 2025
  • Utilization - 100%
  • Locality - remote
  • Price target: by agreement
  • Project - long-term
  • Level of seniority - Senior/Architect
  • Language: DE - B2/C1, EN - C1

responsibilities :


  • Develop and design customised ServiceNow architectures for complex business requirements
  • Lead customer workshops to capture requirements and design strategic IT solutions
  • Provide technical leadership in the implementation of ServiceNow solutions in large projects, including ITSM, ITOM, CSM and other modules
  • Advise and support customers in optimising their ServiceNow instance and defining best practices
  • Monitoring and ensuring the scalability, performance and stability of the ServiceNow platform
  • Creating technical documentation and solution architectures
  • Coaching and mentoring implementation teams and junior architects
  • Integrating third-party systems into the ServiceNow platform using REST/SOAP APIs

requirements-expected :


  • Certified System Administrator (CSA) or Certified Application Developer (CAD), with proven experience in implementing ServiceNow projects
  • In-depth knowledge of ITSM, ITOM, ITBM and other ServiceNow modules
  • Strong understanding of ITIL and ITSM processes (ITIL certification an advantage)
  • Several years of professional experience as a Solution Architect or Technical Architect in ServiceNow projects
  • Expertise in developing scripts (JavaScript, GlideScript) and customising business rules and workflows
  • Experience in the architecture and integration of cloud solutions and third-party systems
  • Strong skills in requirements analysis, problem solving and strategic planning
  • Excellent communication and presentation skills in German and English
  • Ability to work independently and take responsibility as an external service provider or freelancer

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • no dress code
  • coffee / tea
  • drinks
  • parking space for employees
  • christmas gifts
  • employee referral program
  • charity initiatives
  • family picnics
  • quick and light recruitment process

  • Praca Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


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