Informacje o stanowisku

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

For over 160 years, Wilhelmsen has been shaping the maritime industry. Globally, we employ over 6,000 people, with more than 260 employees in Poland. Currently, we are recruiting for Gosias 7-person team, which serves customers from Germany, Poland & Baltics, to process complex orders. Working with us will provide new knowledge, and your colleagues will ensure you feel confident and comfortable while performing your daily tasks. Set sail with us and leverage your skills.

Support us with:

• Registering requests for quotations and purchase orders related to the maritime industry (received from European customers) and verifying them for correctness and completeness of data
• Contacting customers from local departments of our company to gather necessary order details and inform them about changes/requirements in orders, etc.
• Checking delivery possibilities in ports worldwide
• Searching for and actively using information in the system to verify non-standard orders placed by customers
• Close collaboration with local departments of our company worldwide and with the Order Processing Centre teams in Kuala Lumpur and Rio de Janeiro

You will thrive in this role if you have:

• Communicative English (minimum B2 level), which, apart from carrying out everyday tasks, allows you to interact with people from different parts of the world
• Experience in customer service and working with computer systems (knowledge of ERP systems will be a plus)
• A creative approach to addressing challenges that could arise in daily work (enabling you to fulfill all customer orders, even the non-standard ones)
• Attention to detail, logical thinking, and clear communication
• Identification with values such as teamwork, continuous development, and respect for diversity

By joining us, you will receive:

• Standard benefits, including private medical care, Multisport card, group life insurance, fresh fruits & vegetables, and additionally:
• Ability to work using the English language
• Modern office located in the city center
• The option of a hybrid work model (3 days in the office / 2 days from home)
• Comprehensive onboarding, exciting challenges, and opportunities for customer service development among 7 dedicated colleagues who enjoy sharing knowledge
• Access to the MultiLife platform (including free cinema tickets and e-books from Legimi)
• Social events and well-being initiatives (your comfort is important to us)
• Online English course with native speakers

Interested? Send your CV now and join our Team!

Application deadline: 28.02.2025

Szczecin - Oferty pracy w okolicznych lokalizacjach