Informacje o stanowisku
For our Clients we are looking for Cash Management Manager who will oversee a team of associates within the SSC, ensuring efficient and accurate processing of customer payments across European markets. If you have leadership experience in SSC environement and possess a strong foundation in Accounting and Finance processes this role might be a perfect match for you.
What we expect
- Bachelor’s or Master’s degree in Finance, Accounting, or Business Administration
- 6+ years of experience in customer accounting or financial operations, including team leadership, preferably in an SSC or multinational setting
- Experience in transitioning processes from countries to SSC will be an asset
- Strong people management skills (E.g. Hiring experience)
- Strong knowledge of European banking systems, financial regulations, and internal controls
- Proven leadership and team management skills in a cross-cultural environment
- Excellent analytical, communication, and interpersonal abilities
- Fluency in Polish and English; additional European languages are highly desirable
- Proficiency in ERP and electronic banking systems.
- Strong IT interest and ability to use new techniques (ML/AI) in order to accelerate existing processes
Employment agency entry number 47
this job offer is intended for people over 18 years of age
What we offer
- Hybrid working model from Warsaw office
- Full time job based on eployment contract
- Engaging and skill-appropriate tasks, and when you face a challenge, you can count on our support and assistance
- Working in a team of enthusiastic professionals at an innovative company that supports high-impact societal and planetary projects, including those related to energy transformation and decarbonization
- Good work atmosphere and partnership relations within the team and company: our organizational culture is based on mutual trust and respect
- Benefits package: Medical care, Life insurance, Multisport, Lunch card, Additional, paid days off, Stock Programs, Employee Assistance Program, PPE Pension Program
Your tasks
- Supporting the head of SCC in setting up a team culture for a new established Shared Service Center, including sense of belonging, common targets.
- Professionally managing a team for cash management: Leading and mentoring a team of junior and senior customer account associates in daily operations.
- Ensuring timely and accurate allocation of incoming payments and resolution of unallocated cash.
- Overseeing the processing of customer refunds in compliance with local and company policies.
- Monitoring and improving accuracy in payment recording and discrepancy resolution.
- Coordinating and approving domestic and international bank transfers across European entities.
- Ensuring proper management of company bank accounts, including top-ups and payment authorizations.
- Supervising electronic banking activities, including rejected transfers and order status verification.
- Reviewing and approving daily reports and ensuring timely communication with stakeholders.
- Acting as the primary point of contact for European banking partners regarding payment issues and card transactions.
- Acting as the contact person for Cash Management SLAs with the various countries and ensuring meeting the KPIs as per SLA.
- Identifying improvement and harmonization potential between the countries, converting those into measurable projects.
- Driving continuous improvement initiatives and supporting system enhancements (Specification / testing) to meet productivity targets.
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