We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real‑time, AI‑powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next‑gen applications that keep businesses moving forward.

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.

If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high‑performance team – we should talk.

Carrier Onboarding Coordinator

We are looking for a Carrier Onboarding Coordinator to help build out our network of carriers! In this role, you will grow and scale the project44 carrier network with a strong focus on truckload carriers.

Key Accountabilities

• Own and manage internal workflows to ensure efficient onboarding of carriers into the project44 network
• Diagnose, troubleshoot, and test carriers’ connections to resolve any incidents that may impact their performance metrics
• Lead carrier/capacity provider/vendor meetings and collaborate with internal stakeholders (Customer Success Managers, Professional Services Managers, Engineering, etc.) to reduce time to go‑live and increase satisfaction for project44 customers and carriers
• Proactively report and/or elevate risks to project leadership

Requirements & Preferred Skills

• Fluency in verbal & written Polish and German or Spanish languages are required, any other language is a strong advantage
• Ideally previous experience in a client‑facing or similar positions
• Knowledge of Supply Chain/Logistics/Transportation operations, Carrier Relations, Carrier Procurement preferred, but not required
• Excellent problem‑solving and communication skills
• Quick learner, especially around industry knowledge and for technology
• Experience with Freshdesk/Zendesk and tools like Postman/Observe is a plus
• Passion for carrier/customer satisfaction and operational excellence
• Ability to be strategic and roll up your sleeves to accomplish what needs to be done, collaborating with other teams if needed

In‑office Commitment

The expectation is to be on site, in office four days a week as this offers the chance to immerse yourself in the energy of the office and collaborate with your co‑workers. Together, we’re building something extraordinary—learn, grow, and thrive in our fast‑paced, transformative environment.

Diversity & Inclusion

At project44, we’re designing the future of how the world moves and is connected through trade and global supply chains. We’re intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day.

Equal Employment Opportunity Statement

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

About project44

Since 2014, project44 has been transforming the way the largest global industries do business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter.

• Disability Status: Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Service Medal Veteran, etc.

Voluntary Self‑Identification of Disability – Disability Categories

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohns Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, ADHD, autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury