Carrier Ecosystem Operational Representative - Ferries

• Collaborate with ferry providers, building and maintaining relationships
• Support carriers with transportation issues and invoice-related concerns
• Act as the first point of contact for carriers and perform operational tasks as needed
• Ensure legal and internal compliance of the ferry process
• Analyze transportation patterns and promote ferries as an added value to the network
• Follow SOPs to meet service level agreements and resolve routine exceptions
• Document key events and escalate issues when necessary
• Run and distribute reports according to defined processes
• Build collaborative relationships internally and externally

Optional

• Real opportunities to grow your talent in a fast-moving, global organization
• A fun, open, and inclusive workplace that encourages innovative thinking
• Possibility to develop your language skills in our multilingual offices
• Opportunities for professional growth with access to training platforms like Percipio and GoFluent
• Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment.
• Flexible work arrangements to support a healthy work-life balance

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• life insurance
• remote work opportunities
• integration events
• no dress code
• coffee / tea
• leisure zone
• sharing the costs of tickets to the movies, theater
• employee referral program
• charity initiatives

C.H. Robinson