77 140
7 056
Location: Poland (Remote)
Working Hours: 2:00 PM – 10:00 PM (PL Time) | 8:00 AM – 4:00 PM (EST)
Are you passionate about technology and enjoy solving complex problems? Do you have experience in working with APIs and supporting real-time communications? If so, we have an exciting opportunity for you!
As a Business Technical Support Analyst, you’ll play a key role in providing technical assistance to our clients, ensuring smooth system operations, and supporting business needs. You’ll be the go-to person for technical escalations while maintaining strong relationships with clients.
Work with a leading company in the payment and financial services industry.
Be part of a global, collaborative, and innovative team.
Gain exposure to exciting projects and cutting-edge technologies.
Flexible remote work with great career development opportunities.
Sounds like a great fit? Apply now and let’s talk!
Experience & Skills
✔ 1-2 years of experience in technical support, troubleshooting, or business analysis.
✔ Strong problem-solving and analytical skills with attention to detail.
✔ Experience working with APIs and real-time communications.
✔ Ability to translate technical concepts into business-friendly language.
✔ Familiarity with Postman or similar API testing tools.
✔ Experience in financial services software (a plus).
✔ Basic programming knowledge in Oracle PL/SQL, C, C++, .NET, or UNIX/Linux (a plus).
✔ Knowledge of the banking/payment industry.
Additional Requirements
✔ Fluent in English (C1-C2) – written & verbal.
✔ Ability to work EST time zone hours (2 PM – 10 PM PL time).
✔ Willingness to participate in on-call support (rotational schedule).
Location: Poland (Remote)
Working Hours: 2:00 PM – 10:00 PM (PL Time) | 8:00 AM – 4:00 PM (EST)
Are you passionate about technology and enjoy solving complex problems? Do you have experience in working with APIs and supporting real-time communications? If so, we have an exciting opportunity for you!
As a Business Technical Support Analyst, you’ll play a key role in providing technical assistance to our clients, ensuring smooth system operations, and supporting business needs. You’ll be the go-to person for technical escalations while maintaining strong relationships with clients.
Work with a leading company in the payment and financial services industry.
Be part of a global, collaborative, and innovative team.
Gain exposure to exciting projects and cutting-edge technologies.
Flexible remote work with great career development opportunities.
Sounds like a great fit? Apply now and let’s talk!
,[Build and maintain relationships with clients to understand their business needs and provide technical guidance., Analyze business requirements, assist in estimating effort, and recommend solutions that align with best practices., Convert business requirements into detailed technical specifications and collaborate with internal teams., Identify critical business impact issues and provide solutions., Maintain client documentation, system configurations, and release notes., Support release management activities to ensure smooth deployments., Occasionally provide on-call support in a rotating schedule. Requirements: Business analysis, Analytical skills, Postman, API testing, SQL, Oracle, Unix, Linux Additionally: Remote work, International projects, Private healthcare, Training budget.