Informacje o stanowisku

Business Support and Administration Specialist with German

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

We are looking for Associate - General Administration, who will be responsible for performing the activities related to General Administration. As part of the team, you will coordinate with consistent, high-quality services to key stakeholders across verticals / business segments.

Your key responsibilities

• Experience in General Administration with strong organizational skills. You will be required to support the Stakeholder/PM on the following tasks:
• Perform activities such as expense report support coordinating with requestors in applicable tools.
• Proactively contact vendors to obtain necessary documentation or to address invoice discrepancies.
• Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions.
• Perform workflow management, which includes shared mailbox management.
• Draft and send approval emails and other critical communication as needed.
• Conduct audits and quality spot checks on expense requests submitted through the app.
• Liaise with the IT team to troubleshoot and resolve application errors, ensuring minimal disruption to team operations.
• Understand process and policy updates to team members effectively.
• Update and maintain process documentation, including Wiki pages, internal trackers, and communication templates.
• Experience in coordinating tasks between various Global teams.

Skills and attributes for success

• Effective written and verbal communication skills to interact with requestors and vendors.
• Ability to request and clarify information in a professional manner.
• Good listening skills to understand the needs and issues raised by stakeholders.
• Competence in managing and organizing emails and electronic documents.
• Time management skills to update the status promptly.
• Familiarity with work tracking systems and databases.
• Resourcefulness in obtaining missing information or correcting errors.
• Ability to handle multiple tasks and resolve issues.
• Ability to prioritize tasks and manage follow-ups efficiently.
• Be flexible and willing to adjust responsibilities to align with developing business needs.

To qualify for the role, you must have

• Overall - 0 to 4 years of experience.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
• Responsible for supporting PM with the day-to-day management and smooth operation of various projects.
• Contributes as an effective team member and takes accountability for deliverables.

Ideally, you’ll also have

• Knowledge in Project Management concepts would be an added advantage.

Technologies and Tools:

• Microsoft Excel, Word and PPT.
• Microsoft Outlook.
• MS SharePoint.

What we look for

• Willingness to learn.
• Time Management.
• Communication.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams

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