Informacje o stanowisku

At the moment we’re helping our client, the global well known company, to create new Customer Operational Center in Warsaw.

What you should know?

???? Well... first of all, it is awell-known brandwith a lot of positive opinions in the market.

????New team - new opportunities!In other words, you will be one of the first team members. You will have the opportunity for development and fast promotions.

????People- this is the most important value for the company. An empathetic and holistic approach to you and your clients will lead to great relationships that last for years!

???? We are looking for a person with a passion for people, the ability to communicate and build long-term relationships,the willingness to take on new challenges.

If you want to know more - read below and apply! Lets talk about it. ????

What we expect

• fluent knowledge of English and Polish (min. C1)
• communicative German knowledge (min. B2)
• experience in working in a similar position or in customer service
• particular interest to learn and work with digital applications
• ability to train, explain with pedagogical approach
• communication skills, openness, positive attitude
• knowledge of French is an advantage

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• opportunity to be a part of a new team with dynamic career path development
• real impact in building new team and new process
• full employment contract (3 months of probation period, then indefinite period)
• work in a hybrid model in a modern office
• attractive benefits package (e.g.healthcare program, lunch card, sport card, cafeteria platform, holiday co-financing, Co-financing summer camp for children, christmas gifts, free access to Legimi platform and others)

Your tasks

• provides to users first level of support and training to enable them to do properly their day-to-day job
• solves users operational issues and requests when possible and escalates to Business
  Support Experts (and/or L2 IS Support teams) when necessary
• guarantees that processes and applications are correctly applied and used
• training users on new features in the systems
• provides feedback and recommends processes and tools evolution to improve performance as well as Customers and Employees satisfaction

Warszawa - Oferty pracy w okolicznych lokalizacjach