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Business QA Associate
  • Kraków
Business QA Associate
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
5. 9. 2025
Informacje o stanowisku

technologies-expected :


  • Jira
  • Confluence

about-project :


  • The Business QA Junior Associate will be embedded within cross functional teams from the Business QA discipline, working alongside the Business QA Associate. In this role you will contribute within the Pod/team to exploring the software from both a technical and customer perspective in order to ensure maximum quality is achieved, with guidance from the Business QA Lead. As a Business QA Junior Associate, you will be expected to gain an understanding of the product under test and use this understanding alongside your testing experience to question and identify defects and improvements to the product features delivered.

responsibilities :


  • Validate customer behaviour and highlight any gaps / missed requirements.
  • Raise clear concise defects.
  • Highlight any detrimental impacts where defects have been agreed not to be fixed.
  • Carry out effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live e.g. writing test cases from matrix provided or detailing exploratory cases based on a story.
  • Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases.
  • Identify improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts.
  • Active involvement within department teams to create a self-teach / learning culture. Professionalising practices e.g. data & new ways of working, creating a best place to work.
  • Provide accurate testing updates to required stakeholders detailing progress as well as work collaboratively with colleagues and other teams to ensure speed to market following agile practises.

requirements-expected :


  • Good knowledge of the testing process, digital / staff channels, and customer expectations.
  • Excellent awareness of PCs, technology, and the internet (including browsers, operating systems and devices.
  • Awareness of the Agile development methodology and desire to learn
  • Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
  • A strong team player - highly collaborative recognizing their specialized role in the department and acknowledging other areas/individuals’ roles and responsibilities.
  • Good communication skills, both written and verbal, to explain complex issues.
  • Good decision-making skills to be able to evaluate importance of defects found during testing, based on impact.
  • Enthusiastic and self-motivated
  • Innovative - the ability to approach things differently or do different things to deliver goals.

offered :


  • Competitive salary.
  • Annual performance-based bonus.
  • Additional bonuses for recognition awards.
  • Multisport card.
  • Private medical care.
  • Life insurance.
  • One-time reimbursement of home office set-up (up to 800 PLN).
  • Corporate parties & events.
  • CSR initiatives.
  • Nursery discounts.
  • Financial support with trainings and education.
  • Social fund.
  • Flexible working hours.
  • Free parking.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

  • Praca Kraków
  • Business Development Manager Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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