Informacje o stanowisku

Business QA Associate

Miejsce pracy: Kraków

Technologies we use

Expected

• Jira
• Confluence

About the project

The Business QA Junior Associate will be embedded within cross functional teams from the Business QA discipline, working alongside the Business QA Associate. In this role you will contribute within the Pod/team to exploring the software from both a technical and customer perspective in order to ensure maximum quality is achieved, with guidance from the Business QA Lead. As a Business QA Junior Associate, you will be expected to gain an understanding of the product under test and use this understanding alongside your testing experience to question and identify defects and improvements to the product features delivered.

Your responsibilities

• Validate customer behaviour and highlight any gaps / missed requirements.
• Raise clear concise defects.
• Highlight any detrimental impacts where defects have been agreed not to be fixed.
• Carry out effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live e.g. writing test cases from matrix provided or detailing exploratory cases based on a story.
• Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases.
• Identify improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts.
• Active involvement within department teams to create a self-teach / learning culture. Professionalising practices e.g. data & new ways of working, creating a 'best place to work'.
• Provide accurate testing updates to required stakeholders detailing progress as well as work collaboratively with colleagues and other teams to ensure speed to market following agile practises.

Our requirements

• Good knowledge of the testing process, digital / staff channels, and customer expectations.
• Excellent awareness of PCs, technology, and the internet (including browsers, operating systems and devices.
• Awareness of the Agile development methodology and desire to learn
• Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
• A strong team player - highly collaborative recognizing their specialized role in the department and acknowledging other areas/individuals’ roles and responsibilities.
• Good communication skills, both written and verbal, to explain complex issues.
• Good decision-making skills to be able to evaluate importance of defects found during testing, based on impact.
• Enthusiastic and self-motivated
• Innovative - the ability to approach things differently or do different things to deliver goals.

What we offer

• Competitive salary.
• Annual performance-based bonus.
• Additional bonuses for recognition awards.
• Multisport card.
• Private medical care.
• Life insurance.
• One-time reimbursement of home office set-up (up to 800 PLN).
• Corporate parties & events.
• CSR initiatives.
• Nursery discounts.
• Financial support with trainings and education.
• Social fund.
• Flexible working hours.
• Free parking.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• integration events
• corporate sports team
• retirement pension plan
• corporate library
• no dress code
• coffee / tea
• parking space for employees
• leisure zone
• extra social benefits
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• family picnics
• extra leave
• In-office gym

Recruitment stages

• Online assessment
• Phone interview
• Job interview
• Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC..Before you apply, please note that we will take into the consideration only applications that include the following statement:.“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”.Due to the high number of applications, we reserve the right to contact selected candidates only..In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at:

Praca Kraków

Business Development Manager Kraków

Kraków - Oferty pracy w okolicznych lokalizacjach