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Business Expert - Payment Investigation @ CommerzBank
  • Łódź
Business Expert - Payment Investigation @ CommerzBank
Łódź, Łódź, Łódź Voivodeship, Polska
CommerzBank
15. 1. 2026
Informacje o stanowisku

Join our team as a Business Expert! ?


Are you ready to make a difference? As a Business Expert in Payment Investigation, you will play a crucial role in our mission to digitalize and automate the payment investigation process. Your efforts will contribute to enhancing workflows for our internal customers through innovative technologies. In this role, you’ll drive meaningful change by defining effective solutions, analyzing business requirements, configuring systems, and translating requirements into actionable test scopes for development teams or external vendors. Youll work with modern IT infrastructure, tools, and methodologies in an Agile product development environment to deliver impactful results.



What you will be doing? ? 

  • Acting as the bridge between users, developers, and vendors: You’ll analyze issues or needs related to the applications and collaborate with developers and vendors to resolve them efficiently.
  • Understanding and analyzing business requirements: You’ll define and design functional solutions, implement configurations within the application, or create functional IT concepts for development teams.
  • Supporting system implementation and optimization: You’ll assist with the introduction of new systems or features, and work on designing and improving workflows and processes.
  • Testing and quality assurance: You’ll define functional test scenarios, ensure quality assurance measures, and support testing activities on test environments.
  • Collaboration: You’ll work closely with other teams to design solutions for emerging problems effectively.

How?
? Hybrid on Ogrodowa 8 street Łódź


What we offer? ?




Of course, we offer Development Plans for employees, Life insuranceflexible working hoursintegration events and much more ?

* * *


? Please add the following clause to your application:
1. I consent to the processing of personal data contained in this document by Commerzbank AG with its registered office in Frankfurt am Main, Germany, 60261 Kaiserplatz, operating through the Branch in Poland with its registered office in Łódź, 91-203 Łódź, ul. Wersalska 6, KRS 0000631053, for the implementation of the current recruitment process and for the future recruitment for a period of 6 months, in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data the free flow of such data and the repeal of Directive 95/46 / EC (RODO) and in accordance with the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000). I provided my personal data voluntarily and I declare that they are truthful. I have the right to withdraw this consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

2. I have read the content of the information clause, including information about the purpose and methods of processing personal data and the right to access to my
personal data and about the right to correct, rectify and delete it.


What is important for us? ?

  • Strong ability to understand and analyze business requirements (current vs. target).
  • Experience in gathering and documenting business requirements as well as designing and developing functional solutions or IT concepts.
  • Proficiency in translating business requirements into test data requirements.
  • Experience in documenting and designing processes, analyzing workflows and data, and optimizing operations.
  • The ability to understand requirements and analyze data, while effectively managing tasks in support of project management to drive new initiatives forward. (Training on Payment Investigation processes will be provided.)
  • basic understanding of IT processes, including Incident Management, Problem Management, and Change Management.
  • Fluency in English and Polish at B2 level.

Join our team as a Business Expert! ?


Are you ready to make a difference? As a Business Expert in Payment Investigation, you will play a crucial role in our mission to digitalize and automate the payment investigation process. Your efforts will contribute to enhancing workflows for our internal customers through innovative technologies. In this role, you’ll drive meaningful change by defining effective solutions, analyzing business requirements, configuring systems, and translating requirements into actionable test scopes for development teams or external vendors. Youll work with modern IT infrastructure, tools, and methodologies in an Agile product development environment to deliver impactful results.



What you will be doing? ? 

  • Acting as the bridge between users, developers, and vendors: You’ll analyze issues or needs related to the applications and collaborate with developers and vendors to resolve them efficiently.
  • Understanding and analyzing business requirements: You’ll define and design functional solutions, implement configurations within the application, or create functional IT concepts for development teams.
  • Supporting system implementation and optimization: You’ll assist with the introduction of new systems or features, and work on designing and improving workflows and processes.
  • Testing and quality assurance: You’ll define functional test scenarios, ensure quality assurance measures, and support testing activities on test environments.
  • Collaboration: You’ll work closely with other teams to design solutions for emerging problems effectively.

How?
? Hybrid on Ogrodowa 8 street Łódź


What we offer? ?




Of course, we offer Development Plans for employees, Life insuranceflexible working hoursintegration events and much more ?

* * *


? Please add the following clause to your application:
1. I consent to the processing of personal data contained in this document by Commerzbank AG with its registered office in Frankfurt am Main, Germany, 60261 Kaiserplatz, operating through the Branch in Poland with its registered office in Łódź, 91-203 Łódź, ul. Wersalska 6, KRS 0000631053, for the implementation of the current recruitment process and for the future recruitment for a period of 6 months, in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data the free flow of such data and the repeal of Directive 95/46 / EC (RODO) and in accordance with the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000). I provided my personal data voluntarily and I declare that they are truthful. I have the right to withdraw this consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

2. I have read the content of the information clause, including information about the purpose and methods of processing personal data and the right to access to my
personal data and about the right to correct, rectify and delete it.

Requirements: Project management Additionally: Sport subscription, Training budget, Private healthcare, Lunch card, International projects, E-learning platform (mindtools), Free coffee, Bike parking, Shower, Modern office, No dress code.

  • Praca Łódź
  • Business Development Manager Łódź
  • Łódź - Oferty pracy w okolicznych lokalizacjach


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