Overview

Business Development Manager with Chinese

Role: The China Business Development Manager identifies, engages, and establishes commercial relationships with Marketplace prospects and future merchants, aggregators, partners, and strategic key accounts to onboard onto the Kingfisher banner marketplaces. The role supports growth acceleration for local banners and requires a strong sales appetite, commercial sense, and end-to-end sales experience from lead generation to contract signing, including assisting sellers after go-live. Strong analytical and interpersonal skills are needed to recruit Chinese merchants quickly and effectively.

We are Kingfisher, a global retailer with brands including Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş. We are committed to equality and inclusivity in hiring and employment, and we offer flexible working arrangements, including a blend of home and Kraków office work. We encourage applications from all candidates who meet the requirements.

We offer a competitive benefits package and opportunities for career growth.

Location: Kraków with option for remote work where appropriate.

Role expiry: if applicable, note that the description does not indicate role expiry.

Role Purpose

The role identifies, engages, and establishes commercial relationships with Marketplace prospects and future merchants, aggregators, partners, and strategic key accounts onboarding onto the Kingfisher banner marketplaces. The role requires a strong sales track record, end-to-end sales funnel management, ability to support sellers post go-live, and capability to drive recruitment of Chinese merchants with robust pipeline tracking and deal execution.

Responsibilities

• Develop or expand a network of Chinese merchants who sell on B2C marketplaces to attract them to sell on Castorama Poland
• Use provided leads to contact merchants via email, phone, and WeChat
• Source additional leads through WeChat, trade shows, and other channels
• Meet and exceed targets for merchants live on the platform
• Support onboarding and ongoing operations of marketplace merchants
• Ensure merchant satisfaction during onboarding
• Assist merchants with technical settings of their shop
• Be aware of the commercial and reputational impact of delays on merchants and the business
• Manage vendor onboarding, IT settings and testing
• Create and update internal guidance documentation
• Monitor daily activity of merchants on the Marketplace
• Identify and resolve merchant issues
• Contribute to continuous improvement of the Marketplace Model
• Identify recurring issues and propose initiatives to streamline onboarding and improve merchant experience

Qualifications

• Good communications skills in English, min. B2 level (spoken and written)
• Fluent written and spoken Chinese
• Fluency in web and e-commerce terminology
• Experience with Mirakl, Salesforce or other marketplace platforms
• Understanding of the marketplace commercial model
• Proficiency in MS Office, Excel/CSV
• Experience in a support- or partner relationship environment
• Organised and results-oriented
• Strong written and verbal communication skills

What we offer

• Private medical healthcare at LUXMED (including dental care) for you and your family
• Medicover sports card (Fit&More package)
• Life insurance financed by the employer
• 30-minute lunch break included in the 8-hour working day
• Work in a highly professional and stimulating atmosphere
• Training & Buddy programme to quickly adapt to your new role
• Wellbeing programme for employees
• Co-financing of monthly public transport tickets in Krakow
• Comfortable working environment in the office and the possibility of home office
• Language courses, accounting courses, access to LinkedIn Learning and potential co-financing for studies and certification
• Employee referral programme

Other information

You no longer need to relocate to get the benefits of working in Kraków. You can work remotely if preferred.

Our Behaviours

We are united by our 6 core behaviours: constantly improving customer experience; acting with humanity and care; being curious; thriving on learning; being inclusive; being agile; being accountable.

Our employees can share experiences and insights as part of our culture and development initiatives.

Training & Development

There are many opportunities to grow, learn, and develop here at Kingfisher, at a pace that suits you. Initiatives include conversations with senior leaders, access to resources and tools to grow, and plans to track development progress. Find your path within Kingfisher’s scale of group functions and career pathways.

Application Process

Step 1: Application — Apply via Kingfisher Careers website.

Step 2: Review — Talent Acquisition will assess progress.

Step 3: Interview 1 — Telephone interview or one-to-one with recruiter.

Step 4: Interview 2 — Face-to-face or virtual interview.

Step 5: Feedback — Recruiter will share feedback and offer details if successful.

Ready to get started?

Kraków