About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

The Business Continuity & Site Emergency Specialist plays a critical role in ensuring effective crisis and emergency management within the organization; collaborates with various functions and teams to establish robust processes, communication systems, and response mechanisms.

How you will get the job done

• ensuring comprehensive involvement and participation of relevant functions that support Crisis and Emergency Management
• elaborating and updating the relevant Crisis and Emergency Management documents and defining operational measures to cope with crises and emergencies
• establishing effective emergency and crisis communication systems and implementing adequate tools
• coordinating and providing trainings with regards to Crisis and Emergency Management
• ensuring compliance with the defined event escalation scheme and with the defined arbitration procedures
• developing of emergency/crisis plans and procedures
• cooperating with the Group Crisis Management and group Emergency Management functions

Skills and experience you will need

• fluency in English (min. B2)
• university degree (preferably in Emergency Management, Crisis Communication, Business Continuity)
• proven experience in crisis and emergency management
• strong organizational and communication skills
• ability to work collaboratively across functions
• familiarity with relevant regulations and compliance requirements

Nice to have

• experience in Business Continuity Management area

Perks & Benefits

Lets be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Lets be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Lets be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Lets be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Lets be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Lets be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!