Identify additional customer needs that were previously unrecognised by the customer; involve customer in developing solution options.
Bring structure and order to undefined or large-scale problems, making them easier to address and solve.
Sustain existing stakeholder relationships and identify new engagement opportunities across multiple levels in a planned and structured way to support current and future change.
Apply a wide array of approaches to information gathering that supports effective problem solving.
Understand the end-to-end process of designing, developing and deploying target operating models.
Contribute to testing and refining designs with stakeholders as a key member of the engagement team.
Analyse the current state, define the future state, and validate assumptions with stakeholders to align with business requirements.
Demonstrate confidence in proposing and testing new ideas with colleagues and peers.
Proactively monitor plan execution, provide comprehensive updates, and takeownership of assigned plans.
Collaborate across global and regional teams to ensure alignment between global imperatives and regional business needs.
requirements-expected :
Understanding of the project lifecycle.
Agile / scrum methodologies of project delivery.
Understanding of key activities for Change Adoption.
Consistent understanding of banking / the organization and understanding of how change drives benefits for the organization, its customers and other stakeholders.
Knowledge of change management, project management and target operating model design methods.
Business Transformation Frameworks and best practice techniques.
Be able to articulate to stakeholders the targeted benefits for a change intervention.
At least one to two years of experience working on consulting / change initiatives in financial services or other large complex organisations.
Demonstrated experience with organisational change and business transformation.
Experience supporting the definition of a business problem, and solutions based on data.
Experience of validating, prioritising business requirement and data analysis/interpretation.
Good track record of fostering and maintaining best practice solutions and tools to improve / optimise work flow.
Demonstrated ability to maintain and navigate the organisation using formal / informal networking skills.
Good verbal and written communication skills and some experience in face-to-face presentation.
Business Analysis and Design.
Change and Implementation Management.
Stakeholder Management.
Problem Solving and Critical Thinking.
offered :
Work on ambitious, large-scale projects with modern technologies
A supportive environment focused on growth and collaboration
Real impact on the product and business
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
