Amway is the world’s #1 direct selling company and one of the largest family-owned businesses globally. Since 1959, we’ve been empowering people with innovative solutions and over 450 premium products in nutrition, beauty, and home care. Sold exclusively through our network of independent distributors and our webshop, our products help millions live healthier, more vibrant lives. With a presence in over 100 countries and $7.4 billion in revenue in 2024, Amway continues to lead the way.
Our top brands? Nutrilite™ – the world’s #1 brand of vitamins and supplements, ARTISTRY™ – high-performance skincare and beauty, and eSpring™ – cutting-edge water filtration systems.
Purpose of Role
- Process ABOs (Amway Business Owners) requests and complaints in accordance with provisions of the Rules of Conduct (RoC) and Business Policies and defined procedures and processes including appropriate reporting.
Primary Responsibilities
- Process ABOs requests and complaints in accordance with provisions of the Rules of Conduct (RoC) and Business Policies and defined procedures and processes including appropriate reporting
- Provide explanation of application of RoC/Business Policies, processes and procedures to ABOs and market of responsibility, including ABO and staff trainings
- Review and authorize/dissolve Business Support Materials (BSM) according to the Quality Assurance Standards and the applicable Review process, including appropriate reporting
- Attend to ABO meetings and functions
- Coordinate, translate and review BC related communication in area of responsibility, including updating rules of conduct and policies
- Create BC related communication for area of responsibility
- Support and process Higher Awards Approvals according to the current process
Primary Focus
- To be part of the group that primarily supports the Ukrainian market, including revision of the local Business Support Materials (BSM), application of the ROC/Business Policies and processing the ABOs requests.
- To support the regional Business Conduct functional hubs as requested.
Required Knowledge & Skills and/or Related Experience
- Bachelor of Arts in Legal, Business Administration or related education (an asset)
- Minimum of 2 years’ relevant experience in a related field (an asset)
- Languages: fluent in written and spoken English and Ukrainian are required, any other additional European language knowledge is an asset
- Excellent communication and negotiation skills
- Ability to handle stressful situations
- Self-starting personality, pro-active, self-motivated with high sense of responsibility
- Ability to evaluate documents accurately
- Attention to details when checking the compliance with applicable procedures
- Proved intercultural competencies
- A team player, experienced in working with international and cross-functional teams
- Able to work with deadlines
- Very good objective setting and analytical skills
- Very good skills in MS Office
What you can expect from us
- Hybrid Work model (3 days from the office)
- Private medical care in LuxMed Group
- MyBenefit Cafeteria Platform (with Multisport card available)
- Group Life Insurance
- Additional day off for your Birthday
- Additional two days off per year for voluntary activities of your choice
- Employee discount for high-quality Amway products
- Annual Bonus depending on the yearly company and individual performance
- Various portfolio of internal and external trainings: professional certifications, access to the e-learning platform
- Possibility of growth within the organization
- International team environment
- Numerous company events and office initiatives
- Family atmosphere with no formal dress code
- Attractive office location in the heart of Krakow (High 5ive, Pawia street)
Amway is based in Ada, Michigan, U.S.A., with global headquarters still located on the same property where the company was founded. Family‑owned and guided by enduring values, we continue to be shaped by our Founders Fundamentals. Since 1959, our heart has remained the same: helping people realize their potential. Today, that mission spans six continents and more than 100 countries and territories.
Amway complies with the General Data Protection Regulation (GDPR) – the protection of personal data and digital privacy. Each of our affiliate locations have their own visa work permit and hiring and immigration policies, which may impact the ability to consider applicants who need authorization to work in a particular country.
