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Business analyst (uat lead)
  • Kraków
Business analyst (uat lead)
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery
22. 12. 2024
Informacje o stanowisku

Technologies-expected : Jira Confluence about-project : Risk and Compliance Transformation (RCT) ensures effective and efficient definition, planning, management and execution of global change programmes related to financial crime risk, supporting the business teams and HSBC to meet its regulatory commitments and covers key areas such as money laundering, sanctions and anti-bribery and corruption. Global Transformation Business Analysts are at the centre of how Transformation shapes, delivers and embeds change working with the business and delivery partners. They are responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst’s change management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g.communications, training, support, organisation alignment); tracking and taking actions on change readiness, adoption, feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Business Analysts will often lead design workstreams or teams, managing other Global Transformation Analysts, SMEs and resources from our delivery partners. The Business Analyst / Test Lead role is responsible for supporting / leading the planning and execution of Functional Testing (System) and/or User Acceptance Testing (UAT) on projects being delivered using a variety of life cycles that include waterfall and agile. responsibilities : Assist in the development and documentation of Project Test Strategy and any associated test artefacts. Supporting the development of project test plans, including UAT plans. Support the creation, coordination and execution of System UAT Test Scripts, both manual and automated, with an ability to represent business users. Ability to represent business users in early functional testing. Follow best practise testing procedures and processes that ensure the most effective use of tools and techniques employed e.g. JIRA, Quality Centre and Quick Test Professional. Attending test review sessions and defect triage meetings with key parties (technology and business) involved in the project’s test activities, with the ability to own and manage bugs / defects through to resolution. Provide clear, concise and accurate verbal reports to the Test Manager (and Phase Leads / Project Managers) and other key stakeholders in writing and verbally will also be a key function of the role. Risk Management Ensure compliance with all relevant regulatory and legal requirements. requirements-expected : Proven experience in planning, coordinating and executing System Test / UAT for both manual and automated test scripts, representing the business (including with early functional testing). Previous experience in owning and managing defect recording through to defect resolution. Strong experience of Agile and Waterfall project lifecycles. Previous experience in the use of JIRA and Quality Centre for test script execution and defect management (and MS Excel as a backup defect tracking and resolution tool). Exposure to all stages of an application development process, from specification and design, development and testing through to implementation. Experience in structuring and delivering test around system configuration change would be a distinct advantage. Ability to prioritise work to successfully deliver service to agreed levels in a diverse and constantly changing technical environment. Capability to communicate intelligently and effectively with contractors, business line representatives or remote staff working on test activities. Communication and interpersonal skills, including the capacity to articulate testing matters and test automation in the language of business. Liaison with business personnel. Find logical solutions to problems and manage to resolution. Flexible enough to assist in the delivery of work across several key functional areas including business analysis, production move execution and post-live support activities, on occasion. offered : Competitive salary Annual performance-based bonus Additional bonuses for recognition awards Multisport card Private medical care Life insurance One-time reimbursement of home office set-up (up to 800 PLN) Corporate parties & events CSR initiatives Nursery discounts Financial support with trainings and education Social fund Flexible working hours Free parking benefits : sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance remote work opportunities flexible working time integration events corporate sports team doctor’s duty hours in the office retirement pension plan corporate library no dress code coffee / tea parking space for employees leisure zone extra social benefits employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave In-office gym

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