Drive business analysis for global institutional client onboarding projects. Define and manage requirements, improve workflows, support cross-system integration, and enhance UI/UX. Collaborate with stakeholders, bridge business and IT, and ensure successful delivery through testing, training, and clear communication.
responsibilities :
Build your knowledge on onboarding workflows for complex, institutional clients
Lead the delivery of global projects, including cross-system integrations, workflow improvements, UI/UX changes, data models and reporting
Work closely with business SME’s and a variety of stakeholders to elicit and define business requirements, translating them into clear requirements
Presenting business requirements, proposed solutions and acceptance criteria to Client Managers community and Product Owner for review, subsequently supporting the development team with query resolution during development phases
Work with IT teams to refine solution designs / user stories and communicate back to the business stakeholders at all levels in their ‘own language’
Test delivered IT components and working with the development team to resolve any identified defects
Preparation of materials for senior stakeholder forums and present as required
Contribute to training content to support users’ readiness
requirements-expected :
Ability to learn quickly and understand complex ideas (in its breadth)
Hands on working experience in working with domains around Client Onboarding, KYC, Regulatory Requirements, Financial Products
Requirement engineering for sophisticated projects
Technical knowledge on APIs, system integration, SQL
Full life cycle Business Analysis experience from requirements definition through to implementation within a business facing IT environment
Strong problem solving skills
Excellent communication skills: ability to communicate effectively with both business users and IT development team on various seniority levels.
Ability to escalate risks, issues and dependencies to Stakeholders and Project Management.
A delivery-orientated approach to both individually assigned tasks and projects at all times.
Tools: Confluence, JIRA, SQL, BPMN or UML
offered :
We are open to the employment form according to your preferences
Work with experienced and engaged team, willing to learn, share knowledge and open for growth and new ideas
Hybrid working system (Warsaw/Cracow)
Mindbox is a dynamically growing IT company, but still not a large one – everybody can have a real impact on where we are going next
We invest in developing skills and abilities of our employees
We have attractive benefits and provide all the tools required for work f.e.computer
Interpolska Health Care, Multisport, Warta Insurance, training platform (Sages)
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
