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Business Analyst (Insurance - Claims & Benefits)
  • Warsaw
Business Analyst (Insurance - Claims & Benefits)
Warszawa, Warsaw, Masovian Voivodeship, Polska
ITDS Polska Sp. z o.o.
13. 12. 2025
Informacje o stanowisku

technologies-expected :


  • BPMN
  • UML
  • SQL

about-project :


  • Unleash innovation in insurance — redefine claims and benefits with strategic insights!
  • As a Senior Insurance Business Analyst – Claims & Benefits, you will be working for our client in the insurance industry, focusing on transforming claims and benefits processes to become more customer-centric, innovative, and efficient. Help shape the future of insurance operations through cutting-edge solutions and strategic analysis, driving growth and excellence in the sector.
  • Location: hybrid - 3 days in the office (Warsaw)
  • B2B: 110 - 125 PLN/h

responsibilities :


  • Analyze existing claims and benefits processes, identifying key areas for transformation and improvement
  • Design modern, user-friendly, and efficient claims processes utilizing innovative technologies such as automation, AI, and self-service solutions
  • Develop detailed process maps and define comprehensive business requirements for new solutions
  • Collaborate closely with IT and business teams to ensure successful implementation of designed processes
  • Monitor the performance of deployed solutions, continuously proposing further optimization initiatives

requirements-expected :


  • Minimum of 7 years of experience in business analysis within the insurance sector, specifically in claims and benefits management
  • Proven involvement in transformation projects related to insurance claims and processing
  • Deep understanding of claims settlement processes, legal regulations, supporting systems, and industry best practices
  • Strong knowledge of automation, digitalization, and customer-oriented process design
  • Excellent analytical skills: data analysis, trend identification, strategic recommendations
  • Strong communication skills, capable of working within complex structures, leading workshops, and engaging stakeholders effectively

offered :


  • Stable and long-term cooperation with very good conditions
  • Enhance your skills and develop your expertise in the financial industry
  • Work on the most strategic projects available in the market
  • Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
  • Participate in Social Events, training, and work in an international environment
  • Access to attractive Medical Package
  • Access to Multisport Program
  • Access to Pluralsight
  • Flexible hours

benefits :


  • sharing the costs of sports activities
  • private medical care
  • remote work opportunities
  • flexible working time
  • fruits
  • integration events
  • corporate gym
  • saving & investment scheme
  • no dress code
  • coffee / tea
  • drinks
  • christmas gifts
  • birthday celebration
  • sharing the costs of a streaming platform subscription
  • access to +100 projects
  • access to Pluralsight

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