Were looking for a talented Business Analyst (iGaming experience is a MUST) with experience in sportsbook and online casino products to bridge business needs and technical implementation, shaping the future of our iGaming products.
About the Role:
This role requires strong analytical capabilities, understanding of sportsbook and casino ecosystems, regulatory compliance awareness, and the ability to translate stakeholder needs into actionable specifications.
responsibilities :
Gather, analyze, and document business requirements from stakeholders across product, operations, compliance, marketing, and commercial teams
Translate business needs into clear user stories, functional specifications, process flows, and acceptance criteria for development teams
Conduct market and competitor analysis to support product strategy and identify opportunities for improvement
Collaborate closely with Product Managers, design, engineering, compliance, and QA teams to ensure requirements are understood and delivered successfully
Create and maintain comprehensive documentation including business requirements documents (BRDs), functional specifications, wireframes, and process diagrams
Perform data analysis using KPIs, player behavior metrics, and business intelligence tools to support decision-making and identify optimization opportunities
Support UAT (User Acceptance Testing) coordination and validate that delivered features meet business requirements
Monitor product performance post-launch, analyzing data to identify issues and improvement areas
Ensure requirements align with regulatory compliance standards across multiple jurisdictions
Facilitate workshops and requirements gathering sessions with cross-functional teams
Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment
requirements-expected :
2-4+ years experience as a Business Analyst in the iGaming industry is a must
Proven experience working with sportsbook and/or casino products
Strong requirements gathering and documentation skills with ability to create clear BRDs, functional specs, and user stories
Understanding of player journeys, UX/UI principles, and engagement mechanics in iGaming
Familiarity with sports betting markets, odds management, RNG, live casino, and gamification mechanics
Experience working with agile/scrum methodologies and tools (Jira, Confluence, or similar)
Excellent analytical skills with ability to work with data, perform analysis, and derive insights
Strong problem-solving abilities and attention to detail
Excellent stakeholder management and communication skills across technical and non-technical audiences
Experience with process mapping and workflow documentation tools
Knowledge of regulatory and responsible gaming frameworks
offered :
Competitive compensation package that values your contribution
Exciting projects, working on innovative products in the fast-paced iGaming sector
Flexible, collaborative, and international environment where ideas are valued
Growth opportunities with continuous learning and professional development
Hybrid working model – 2 days from home, 3 days in the office (Kraków office)