Informacje o stanowisku

Job details



Country



Poland



State / Region / Province



Krakow



Work Location



Kraków/Krakow



Domain



Consulting



Interest Group



Infosys Limited



Skills



Domain|Insurance|Business Analysis



Company



ITL Poland



Requisition ID



128797BR



Job position: Business Analyst



Location: Krakow (hybrid work 2-3 days per week in office)



Compensation: Competitive (including bonus)



Please note: for this role we cannot consider candidates who require company support to legally live and work in Poland.



Responsibilities:

• Conduct thorough needs assessments through interviews, workshops, surveys, and document analysis.
• Identify areas for improvement, streamline workflows, and develop process maps and flowcharts.
• Create detailed and accurate functional specifications that clearly outline system requirements, user stories, and acceptance criteria.
• Work closely with business users, product managers, developers, and testers to ensure alignment and successful project delivery.
• Participate in user acceptance testing (UAT) and ensure that the delivered solution meets the agreed-upon business requirements.
• Keep business process documentation up-to-date and ensure it reflects current practices.
• Continuously learn and apply new methodologies and tools in the field of business analysis.

• At least 5 years of experience as a business analyst, IT analyst, or a similar role in an IT environment.
• Previous experience of working in financial services, ideally HSBC experience.
• Experience of working closely with IT developers/engineers and operational teams.
• Ability to work with remote teams and communicate effectively using digital collaboration tools.
• Positive team player working as part of a large programme, questioning mind to fact-find and challenge where appropriate.
• Accountability for deliverables and proven track record of delivering on schedule.
• Proficient with MS Excel, Confluence, Jira.
• Must be self-sufficient; able to deliver quality output without supervision.
• Strong stakeholder engagement and communication skills.
• Strong process mapping skills.
• Strong analysis skills.
• Identification of use cases.
• Detail-oriented and meticulous in their documentation.
• Experience in documenting existing processes and the "to be" state.
• Ability to build test cases to validate compliance with target state.
• Experience in creating artefacts for support/BAU processes.
• Root cause analysis skills.
• Confident at presenting what they are working on.
• Good time management.
• Experience of working with global teams.

• Positive team player working as part of a large programme.
• Strong communication skills, verbally and in writing.
• Ability to optimize processes and maximize efficiency.
• Experience of working with global teams.
• Proficient in SQL Joins & Unix.

Besides the professional qualifications of the candidates we place great importance on various forms of personality profile. These include:

• High analytical skills.
• A high degree of initiative and flexibility.
• High customer orientation.
• High quality awareness.
• Excellent verbal and written communication skills.

• Multisport card and My Benefit program.
• Medical care.
• Career in the multinational company.
• Opportunity to take part in international projects and gain experience with various businesses.
• Set of social benefits to choose from.
• Salary adequate to your competencies + quarter bonus.
• Training program.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.

With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their

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