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Business Analyst (f/m/d) Miejsce pracy: Warszawa Technologies we use Expected Kafka BPMN UML Optional Jira Confluence Operating system Windows macOS Linux About the project Our team is responsible for building and evolving API integrations with external brokers. We design and develop broker APIs from the ground up, with a clear goal: make our platform easy to integrate with and attractive for as many partners as possible.We focus strongly on modern, well-documented, and up-to-date APIs, ensuring high quality, scalability, and long-term maintainability. Our solutions are used across multiple markets, including Mexico, Australia, and the Baltic countries, which gives our work a truly international scope.The team is cross-functional and works in Scrum. It includes software developers, testers, a Scrum Master, and a Product Owner. As experienced Business Analyst, you would play a key role in connecting business needs with technical solutions and shaping APIs that are used by external partners. This role is based in Warsaw, with responsibility for initiatives across all IPF Digital operations and markets. Your responsibilities You’ll use strong analytical skills to uncover real business needs and propose alternative solutions that deliver real value to both users and the business, while avoiding unnecessary complexity. You’ll identify and recommend effective business process solutions in the finance area, considering integrations with external partners, other systems and domains. You’ll conduct end-to-end process analysis – from business logic and system rules to customer segments and different user paths. You’ll apply advanced analysis techniques such as functional decomposition, user stories, use cases & scenarios, user story mapping, process and system modeling (BPMN/UML), and visual thinking. You’ll gather and document functional and non-functional requirements, ensuring clarity and traceability. You’ll decompose epics into stories and tasks, organize them, and ensure product and feature descriptions are easily understandable for developers and testers. You’ll support the Product Owner with backlog refinement, helping maintain focus on customer and business priorities. You’ll be a part of IT Team, collaborate with external partners & business representatives and moderate meetings in a structured and effective way. You’ll communicate fluently in English, both verbally and in writing, to collaborate effectively across international teams. You’ll demonstrate a proactive, disciplined, and delivery-focused mindset, able to work independently and drive results. You’ll work in an Agile environment, adapting quickly to dynamic and changing contexts. Our requirements At least 3 years of experience in a Business Analyst role. Experience working in the financial or banking industry. Ability to navigate and design API documentation, identifying potential integration challenges and opportunities (REST APIs, Apache Kafka). Experience in analyzing frontend behavior and user flows to ensure consistency with backend logic and business requirements. Experience using tools such as Postman and Swagger for API testing and documentation purposes. Optional You’ll use Atlassian tools like JIRA and Confluence to manage analysis and documentation efficiently. What we offer Real opportunities for growth – enjoy access to a variety of internal learning and external development initiatives. A fully free mental health platform with access to certified professionals: psychologists (including child psychologists), dietitians, business coaches, and physiotherapists. Relaxed team integrations – kayaking, cycling, workshops, team outings… we enjoy spending time together, and we make it happen regularly. Move your body, clear your mind – you can use Multisport card or use private health care coverage. A truly international environment – we collaborate with teams from Mexico to Australia. Sounds exciting? That’s just our everyday reality. Company parking where you can book a parking place. Weekly team lunches – enjoy vouchers to nearby restaurants (yes, sushi included!). Brand new office in a prime location – Gdański Business Center in Warsaw, just 5 minutes from Dworzec Gdański metro station. Inside: 3 types of coffee, ping pong, and a chillout room. Tempted? Flexibility is not a buzzword – hybrid work model (2 days a week at the office) and flexible hours are our standard, not a perk. Benefits sharing the costs of sports activities private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance remote work opportunities flexible working time fruits integration events dental care corporate library no dress code coffee / tea drinks parking space for employees leisure zone extra social benefits meal passes sharing the costs of tickets to the movies, theater holiday funds sharing the costs of holidays for kids baby layette school layette employee referral program opportunity to obtain permits and licenses charity initiatives Our hiring approach As part of our skills-first recruitment process, you will be asked to complete a practical work challenge. This gives you a chance to showcase your skills, your way of thinking, and your problem-solving approach – beyond what’s on a CV. In the next steps, we’ll focus on getting to know you better through conversations around culture fit and soft skills, to ensure we’re a great match for each other. Here’s how our team describes our culture The culture at IPFD is driven by our shared values. People are put first, we accept differences and encourage individuality. Due to our flat business structure, we enjoy collaborating together. Enjoying some good times together is also highly encouraged! Sounds good? We all think so at IPF Digital. IPF Digital IPF Digital provides fast, flexible, mobile-first credit solutions under the Creditea and Credit24 brands across six countries. Our digital products — from instalment loans to credit lines and buy-now-pay-later — are designed to empower customers with responsible, transparent financial services. Whether our customers need help managing everyday expenses or funding bigger life projects, we offer solutions that are innovative, convenient, and respectful.